Driver Administrator
7 months ago
Do you have a passion for delivering outstanding customer service? Do you love talking to people and helping them in their time of need? If so, then it's time to get on board with Zenith
As a Call Handler within our FNOL team (first notification of loss), you'll play a crucial role at Zenith As the first point of call for our customers when they've been involved in a vehicle accident or experienced vehicle loss or damage, you'll use your investigative mind-set, love for problem-solving, and natural ability to stay calm under pressure, to capture details from customers and ensure the vehicle is recovered and the customer is back on their feet.
Based in our state of the art Kirkstall Forge head office just 6 minutes from Leeds city centre, this is an exciting role for someone to join a customer-oriented team and develop their customer case handling skills.
Previous experience in a similar investigative role where you have gathered customer claim details would be beneficial. However, anyone who is detail-oriented with strong, empathetic communication skills, experience in customer service and able to navigate different systems would be highly suitable too.
**Why Zenith?**
Zenith is the UKs leading independent vehicle leasing business and we are growing FAST We've been awarded 'Large Business of the Year' at the Yorkshire Post's 2022 Excellence in Business Awards and we're really proud of how far we've come. We pride ourselves on working in an industry-leading business, ensuring that our employee experience is a priority and striving to provide customers with the best of the best.
**So, what will you be doing?**
- Provide an empathetic ear and reassuring voice for customers when they have been involved in an accident or have experienced vehicle theft/damage
- Making detailed notes and collecting all relevant information to help the insurance claim process
- Ensuring vehicles are recovered and the customer returns home safely
- Making practical arrangements for recovery, repair, and courtesy vehicles
- Liaising with our preferred network of suppliers when making bookings or enquiring about services.
- Working with various internal teams, ensuring smooth progress on all outstanding issues.
- Working across several systems including fleet management, case management and supplier databases.
**The good stuff benefits**
- Salary up to £22,500
- Company Bonus on top of salary
- Agile working / Hybrid working after successful probation period.
- 24 days holiday, which increases with length of employment
- Your birthday off
- A great pension contribution by Zenith (6.25%)
- Private Medical Insurance as standard
- Life Cover
- Access to our own Zenith GP - on site and virtual for self and immediate family
- Massages on site
- Zenith AA breakdown cover
- Excellent referral scheme if you recommend a friend to us
Flexible Benefits include
- Buy / Sell Holidays
- Critical Illness cover
- Dental Cover
- Cash Plan
- Cycle to Work Scheme
- Tech scheme
So, if you want to be part of a great team, in a busy, profitable, growing company, then what are you waiting for? We can't wait to hear from you
zenhigh
-
Driver Administrator
5 hours ago
Leeds, United Kingdom Hays Specialist Recruitment Limited Full timeDRIVER ADMINISTRATOR - PART OF THE CUSTOMER SERVICE ADMIN TEAM - LEEDS - £21500 **Your new company** A well established SME business based in the Kirkstall area of Leeds are hiring on a permanent position due to an increase of workload. **Your new role** As a driving administrator you will work in the customer service team managing all aspects of...
-
Driver Administrator
2 days ago
Leeds, United Kingdom Zenith Full timeCalling all immediately available Customer Service specialists! We have fantastic Driver Administrator opportunities available in our busy and vibrant Account Management function here at Zenith! This is a great opportunity for anyone looking to expand on their customer service experience within an award-winning market leader in the fleet industry. You...
-
Anpr Driver
6 months ago
Leeds, United Kingdom Driver and Vehicle Licensing Agency Full time**Details**: **Reference number**: - 350509**Salary**: - £23,847**Job grade**: - Administrative Officer**Contract type**: - Permanent**Business area**: - OCSD - Casework and Enforcement**Type of role**: - Administration / Corporate Support - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...
-
Driver Services Administrator
7 months ago
Leeds, United Kingdom Zenith Full timeCalling all immediately available Customer Service specialists! We have fantastic Driver Administrator opportunities available in our busy and vibrant Account Management function here at Zenith! This is a great opportunity for anyone looking to expand on their customer service experience within an award-winning market leader in the fleet industry. You...
-
Administrator
6 months ago
Leeds, United Kingdom David Watson Transport Full time**Depot Administrator** **(8am-5pm Monday - Friday)** Are you organised, detail-oriented, and thrive in a fast-paced environment? We're seeking a dynamic individual to fill the role of Transport Depot Administrator at our busy Sherburn-in-Elmet depot. As a vital member of our team, you'll play a crucial role in ensuring the smooth operation of our transport...
-
Administrator
6 months ago
Leeds, United Kingdom Taskmaster Full timeTaskmaster Resources LTD are currently looking for an Administrator for a busy distributor in the Morley, LS27 area. Cover 4/7 days (Includes working a Saturday) 8am - 5pm - 1 hours break Duties include: - Inbound and Outbound Phone calls with customers/drivers - Liaising with drivers/customers - Other Admin duties when required Experience is required...
-
Administrative Support Officer
4 days ago
Leeds, Leeds, United Kingdom Talstaff Ltd Full timeJob Summary: Talstaff Recruitment is seeking an Administrative Support Officer to join one of our clients in the UK. The successful candidate will be responsible for providing general administration support and working closely with drivers to ensure smooth operations.Key Responsibilities:- Providing general administration support- Answering and transferring...
-
Administrator
6 months ago
Leeds, United Kingdom 2Fawcett Recruitment Full timeRole: Administrator Type: Permanent **Salary**: £24,000 - £25,000 2fawcett are currently recruiting for an Administrator for a business based in Leeds. **Duties**: - Issuing Purchase orders - Issue workwear & update spreadsheet - Order printer ink & stationery - Order tools for staff & update on expenses - Saving certificates in employee folders -...
-
Transport Administrator
7 months ago
Leeds, United Kingdom Pennine Recruitment Full timePennine Recruitment (Acting as a Recruitment Business) are delighted to be recruiting for transport administrators for a prestigious client in the Leeds area. In this role you will be liaising with drivers upon return to depot and dealing with day to day operations regarding vehicle records **Duties will include, but are not limited to**: - Debrief...
-
Security Administrator
6 months ago
Leeds, United Kingdom DIY Kitchens Full time**This role requires**: - Communicating with customers and drivers regarding deliveries via WhatsApp - Point of contact for drivers who have any missing or damaged items whilst the drivers are out on the road - Ensuring all missing/damaged items are investigated and organisation of redelivery of any missing or damaged items - Liaising internally within the...
-
Security Administrator
7 months ago
Leeds, United Kingdom DIY Kitchens Full time**This role requires**: - Communicating with customers and drivers regarding deliveries via WhatsApp - Point of contact for drivers who have any missing or damaged items whilst the drivers are out on the road - Ensuring all missing/damaged items are investigated and organisation of redelivery of any missing or damaged items - Liaising internally within the...
-
Bodyshop Administrator
4 weeks ago
Leeds, Leeds, United Kingdom Holt Recruitment Full timeJob Title: Bodyshop Administrator">About the Role:">We are seeking an experienced Bodyshop Administrator to join our team at a leading Accident Repair Centre in Leeds. As a Bodyshop Administrator, you will be responsible for administration of all Bodywork matters, including receptionist duties, bookings, courtesy car diary control, recovery drivers diary,...
-
Van Driver
7 months ago
Leeds, United Kingdom Invicta Forks & Attachments Full timeFull Time Van Driver Required - Invicta Forks and Attachments have a vacancy for a additional Van/ Trailer Driver, to make deliveries and collections within 120 mile radius of our premises in Leeds. It would be advantageous to have a Digital Drivers Card ( but not essential ) Drivers compliant with licenses B + E Licenses are welcome to apply To Drive a...
-
Transport Administrator
5 hours ago
Leeds, United Kingdom Page Personnel Logistics Full timeThe role of Transport Administrator must ensure timely and efficient vehicle, driver and route planning for both internal and external customers via administration. **Client Details** Our client is a leading Distributor in the FMCG market. Due to expansion, require an additional Transport Administrator on site to assist with all administration...
-
Administrative Operations Assistant
4 days ago
Leeds, Leeds, United Kingdom Talstaff Ltd Full timeWe are seeking an organized and detail-oriented Transport Coordinator to join our team at Talstaff Ltd. This is an ongoing contract with an estimated hourly rate of £12.04.The successful candidate will be responsible for:Providing administrative support to driversManaging paperwork and documentationAssisting with data entry and other Microsoft Office...
-
Administrator - Delivery Company
7 months ago
Leeds, United Kingdom M4 Specialist North Region Full time**M4 Specialist North **are recruiting **2 x Administrators **to join our **National Delivery Company **on a **Perm Basis.** You Must Have - Good Eye to Detail - Previous Administration Experience - DBS Check or Willing to Have A DBS - Car Driver Due To Location - Previous Experience Within Delivery Is An Advantage Immediate Interviews and Immediate Starts...
-
Customer Service Administrator
4 days ago
Leeds, United Kingdom Zenith Intelligent Vehicle Solutions Full timeCalling all Customer Service Administrators! We have fantastic opportunities available across a dynamic and broad variety of customer service teams here at Zenith! This is a great opportunity for anyone looking to expand on their experience within an award-winning market leader in the fleet industry. This position entails a high degree of phone based...
-
Customer Service Administrator
2 hours ago
Leeds, United Kingdom Zenith Intelligent Vehicle Solutions Full timeCalling all Customer Service Administrators! We have fantastic opportunities available across a dynamic and broad variety of customer service teams here at Zenith! This is a great opportunity for anyone looking to expand on their experience within an award-winning market leader in the fleet industry. This position entails a high degree of phone based...
-
Fleet Administrator
2 days ago
Leeds, United Kingdom CDC Draincare Full timeFleet Administrator Fixed Term 6 months The Role: Due to continued growing fleet across the business CDC Draincare required a Fleet Administrator to be responsible for the day-to-day administration of the operational requirements of all the company fleet, cars and hire vehicles. The Fleet Administrator will report to the operations director and will provide...
-
Coach Driver/ Office Administrator
7 months ago
Leeds, United Kingdom Hunters Coaches Full timeLooking to Join a well established company? Look no further! We are looking for a reliable, smart, polite coach driver to assist with our private hires And rail replacement work. This vacancy is for qualified PSV drivers that hold a full CPC qualification, a digital tachograph will be required though not required at the interview stage. - You will need a...