Control Room Assistant

3 months ago

London, United Kingdom OCS Full time

**Job Reference: SEC/SC/10-06/1200**

**Job Title: Control Room Assistant**

**Location: North Acton**

**Pay Rate: £15.47**

**Hours per week: Monday to Friday on a variable shift rota - 45 hours per week**

**Business Overview**

OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates?across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

**Job Overview**

We are currently recruiting for?**A Control Room Assistant **?to join our passionate and driven team based at our client’s site in the North Acton Area.

You will undertake duties including but not limited to working alongside the client to implement the new visitor access process / system, Monitoring the visitor access process across project and providing assistance on security control room administration

**Key Responsibilities**:

- Monitoring the visitor access process across project.
- Working alongside the client to implement the new visitor access process / system.
- Respond to failures and arrange engineer call out.
- Provide assistance on security control room administration.
- Monitoring all site CCTV system cameras and alarms and responding as required in line with procedures.
- Identify any potential security vulnerabilities and escalate accordingly. Ensure that all sites are always secure.
- Understand the escalation procedures relating to issues or incidents and know when to escalate or deal locally.
- Report to the Control Room Supervisor any incident outside of your experience or control and follow all actions and issues as required.
- Demonstrate an excellent understanding of all systems in use in the Control Room
- Carry out daily equipment checks to ensure system serviceability and escalate any faults identified to the appropriate service partner.
- Receive out-of-hours calls from the client Helpdesk and escalate as required in line with procedures.
- Support security gate operatives by dealing quickly and effectively with all Access Control issues raised and troubleshooting access issues.
- Compile daily, weekly, and monthly reports as required.
- Produce high-quality Reports relating to all Incidents in a timely manner.

**About You**:

- **_ Applicants must have the right to work in the UK_**:

- _ Applicants must have the right to work in the UK._
- SIA License
- GCSE’s - One of which is to be IT
- Previous experience within a admin assistant role
- Driving license
- Computer literate with a variety of software, including Microsoft Office and bespoke software packages.
- Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines.
- Ability to accurately follow detailed processes.
- Strong communication and customer service skills
- Ability to build and maintain relationships with a strong teamwork ethic.
- A positive attitude and ability to deal with pressure professionally.
- A highly motivated individual
- Training will be provided prior to starting.

**Benefits**
- Access to high street discounts
- Recognition scheme ‘OCS Stars’
- Training and Development
- apprenticeships, e-learning
- Access to our Employee Assistance Programme
- 24-7 Wellbeing Support
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to “CHROMA”, our internal colleague-led diversity and inclusion community - join a committee or take part in our events
- Access to internal Mental Health First Aiders

**How to apply**

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

  • Promotions Assistant

    3 weeks ago

    London, Greater London, United Kingdom The Assistant Room Full time

    Position: Marketing AssistantDepartment: MarketingReports To: Founder & Managing DirectorAbout The Assistant Room: The Assistant Room is a forward-thinking organization dedicated to providing exceptional service and support to business professionals globally. We are on the lookout for a driven and creative Marketing Assistant to become part of our energetic...

  • Brand Engagement Specialist

    3 weeks ago

    London, Greater London, United Kingdom The Assistant Room Full time

    Position: Marketing AssistantDepartment: MarketingReports To: Founder & Managing DirectorAbout The Assistant Room: The Assistant Room is a forward-thinking organization dedicated to providing exceptional service and support to business professionals globally. We are in search of a proactive and creative Marketing Assistant to become a vital part of our...

  • Marketing Coordinator

    3 weeks ago

    London, Greater London, United Kingdom The Assistant Room Full time

    Position: Marketing AssistantDepartment: MarketingReports To: Founder & Managing DirectorAbout The Assistant Room: The Assistant Room is a forward-thinking organization dedicated to providing exceptional service and support to business professionals globally. We are on the lookout for a proactive and creative Marketing Assistant to join our enthusiastic...

  • Communications Support Officer

    3 weeks ago

    London, Greater London, United Kingdom The Assistant Room Full time

    Position: Marketing AssistantDepartment: MarketingReports To: Founder & Managing DirectorAbout The Assistant Room: The Assistant Room is a forward-thinking organization dedicated to providing exceptional service and support to business professionals globally. We are in search of a proactive and creative Marketing Assistant to become part of our enthusiastic...

  • Control Room Operations Assistant

    2 days ago

    London, Greater London, United Kingdom OCS Full time

    Job Summary:OCS, a leading facilities management company, is seeking a highly motivated and organized Control Room Assistant to join our team. As a Control Room Assistant, you will play a critical role in ensuring the security and safety of our clients' sites.Key Responsibilities:Monitor and manage visitor access processes across multiple sites.Implement and...

  • Control Room Operations Assistant

    2 days ago

    London, Greater London, United Kingdom OCS Full time

    Job Summary:OCS, a leading facilities management company, is seeking a highly motivated and organized Control Room Assistant to join our team. As a Control Room Assistant, you will play a critical role in ensuring the security and safety of our clients' sites.Key Responsibilities:Monitor and manage visitor access processes across multiple sites.Implement and...

  • Control Room Operator

    5 months ago

    London, United Kingdom Mitie Full time

    We are currently recruiting for a Control Room Operator. The Operator will conduct regular camera patrols, respond to Help Desk jobs (unlocks, emptying red bins etc.), cover positions on the floor when required, conduct external patrols if required, check passes, have knowledge of the building and its occupants, have a good knowledge of the Assignment...

  • Control Room Controller

    3 months ago

    London, United Kingdom Wilson James Full time

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Control Room Supervisor

    3 months ago

    London, United Kingdom G4S Full time

    Location: London, United Kingdom | Salary: 17.86 hourly | Posted: 19 Aug 2021 | Business Unit: UK Secure Solutions | Region / Division: UK & Ireland | Contracted Hours: Full-time | Employee Status: Permanent | Reference: 10370 **Control Room Supervisor** - This is a full time permanent position, working on average 42 hours per week, on a rota basis of 12...

  • Rooms Controller

    2 months ago

    London, United Kingdom The London EDITION Full time

    The London EDITION is looking for its nextRooms Controller!Would you like a job that gives youDiscounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!£5 breakfast when staying in most of our European hotelsDiscounted food & drink in all our restaurants and barsFood in shift - Meals on us!Discounts for your friends and family28 Holiday...

  • Rooms Controller

    1 month ago

    London, United Kingdom The London EDITION Full time €28,000

    The London EDITION is looking for its next Rooms Controller! Would you like a job that gives you Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!£5 breakfast when staying in most of our European hotels Discounted food & drink in all our restaurants and bars Food in shift - Meals on us! Discounts for your friends and family...

  • Rooms Controller

    3 months ago

    London, United Kingdom Marriott International, Inc Full time

    **Job Number** 24067132 **Job Category** Rooms & Guest Services Operations **Location** St. Pancras Renaissance Hotel London, Euston Road, London, London, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **_ Let your passion for discovery become a career. Explore, discover,...

  • Rooms Controller

    3 months ago

    London, United Kingdom Marriott International, Inc Full time

    **Job Number** 24102865 **Job Category** Rooms & Guest Services Operations **Location** St. Pancras Renaissance Hotel London, Euston Road, London, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **_ Let your passion for discovery become a career. Explore, discover,...

  • Rooms Controller

    3 months ago

    London, United Kingdom Marriott International Full time

    The London EDITION is looking for its next Rooms Controller! Would you like a job that gives you… Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000! £5 breakfast when staying in most of our European hotels Discounted food & drink in all our restaurants and bars Discounts for your friends and family Wellness and...

  • Control Room Operator

    3 months ago

    London, United Kingdom Mitie Full time

    We are looking for an organised, efficient, and experienced Control Room Operator to join our security Control Room Team at Westfield Stratford City Shopping Centre, Europe's Largest Urban Shopping Centre. You will be working within a supportive team to maintain and monitor CCTV, intruder, and fire alarm panels. As a Control Room Operator at the Security...

  • Rooms Controller

    2 weeks ago

    West London, United Kingdom The London EDITION Full time

    The London EDITION is looking for its nextRooms Controller!Would you like a job that gives youDiscounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!£5 breakfast when staying in most of our European hotelsDiscounted food & drink in all our restaurants and barsFood in shift - Meals on us!Discounts for your friends and family28 Holiday...

  • Compliance Control Room

    3 months ago

    London, United Kingdom Deutsche Bank Full time

    **Job Title**:Compliance Control Room **Location**:London **Corporate Title**:Vice President The Compliance function is evolving the way in which it manages risk, placing greater emphasis on understanding and measuring the key controls operated by business divisions. Compliance is developing a risk-based programme of ongoing monitoring, designed to check...

  • Compliance Control Room Manager

    3 days ago

    London, Greater London, United Kingdom Barclay Simpson Full time

    **About the Role**Barclay Simpson is seeking a highly skilled Compliance Control Room Manager to join our team. As a key member of our compliance function, you will be responsible for the day-to-day management of the Control Room function.**Key Responsibilities**Manage and maintain all policies and procedures for the control room.Process and prepare daily...

  • Compliance Control Room Manager

    3 days ago

    London, Greater London, United Kingdom Barclay Simpson Full time

    **About the Role**Barclay Simpson is seeking a highly skilled Compliance Control Room Manager to join our team. As a key member of our compliance function, you will be responsible for the day-to-day management of the Control Room function.**Key Responsibilities**Manage and maintain all policies and procedures for the control room.Process and prepare daily...

  • Rooms Controller

    3 months ago

    London, United Kingdom Marriott Full time

    Job Number 24106352 Job Category Rooms & Guest Services Operations Location The London EDITION, 10 Berners Street, London, England, United Kingdom Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management The London EDITION is looking for its next Rooms Controller! Would you like a job that gives...