Medical Receptionist Apprentice

6 months ago

Nottingham, United Kingdom CT Skills Full time

**Apprenticeship Job Title: Medical Receptionist Apprentice**

**Who is the Apprenticeship with?**

**Sunrise Medical Practice**

**Working Address**
- Sunrise Medical Practice _
- Nottingham Trent University _
- Clifton Lane _
- Nottingham _
- NG11 8NS _

**Daily Working Hours**:
**Monday to Friday between 8.15am and 6.30pm**

**Shifts will be 8.15am to 2.15pm and 12.30pm to 6.30pm**

**Weekly Hours**:
**30**

**Hourly Rate**:
**£6.00**

**Reporting to**:
**Practice Manager**

**Apprenticeship Qualification: Customer Service Level 2**

**Apprenticeship Duration: 16 months**
- Units Covered:_
- Knowing Customers
- Roles and Responsibilities
- Organisational Understanding
- Customer Experience
- Legislation & Regulation
- Products and Services
- Systems and Resources- **How does the Apprenticeship work? **_

As an Apprentice, you will be employed, just like anyone else at the company, the difference is that you will be studying towards a qualification.

Any work that you are set within this session is then expected to be complete for the next month’s session. You will be given time each week to do this within your working day/week - so no homework This will all prepare you for your End Point Assessment (EPA) once you have completed all the learning required. As CT Skills is a training provider, all our vacancies are for immediate starts so please consider this when you are applying.

**About The Employer**:
We are a medium sized GP practice based on Clifton Campus of Nottingham Trent University providing Medical services mainly to students on the campus. We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses.

OUR MISSION
- To treat our patients promptly, courteously, with dignity and respect and in complete confidence.
- To give equal access to all regardless of gender, gender identity, marital status, sexual orientation, race, colour, nationality, religion, age, disability, HIV positivity, working pattern, caring responsibilities, trade union activity or political beliefs - or any other grounds.
- To provide a high-quality service.
- To value staff and have a common shared goal. This means being open, respectful, fair and accountable.
- To work in partnership with other primary care providers to deliver the best care for patients.
- To encourage lifelong learning and development of the team as a fundamental to good quality care.
- **About the team**:_

There are 10 core staff and 3 doctors along with a number of associated team members.

**About the Role**:
As a GP receptionist the role will involve booking appointments over the phone and face to face and contacting patients as needed and responding to queries and requests for information from patients and health professionals alike.

The role requires working as a member of a team and independently using your own initiative.

**And Day to Day?. You will be Responsible for**:

- Maintaining and monitoring the practice appointments system.
- Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional.
- Processing and distributing incoming (and outgoing) mail.
- Taking messages and passing on information.
- Filing and retrieving paperwork.
- Processing repeat prescriptions in accordance with practice guidelines.
- Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures.
- Initiating contact with and responding to requests from patients, other team members and associated healthcare agencies and providers.
- Clearing and re-stocking consulting rooms as required.
- Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying, and scanning.
- Ordering, re-ordering and monitoring of stationery and other supplies.
- Provision of refreshments for staff and visitors as required, loading, and emptying the dishwasher and keeping the kitchen area clean and tidy.
- Keeping the reception area, noticeboards, and leaflet dispensers tidy and free from obstructions and clutter.

**Skills Required**:

- Organised
- Good telephone manner
- Good communication skills
- Able to use initiative
- Good IT skills

**Minimum Qualifications Required eg**:
GCSE or equivalent English and Maths grade 4/C or above.

**And the Long-Term Opportunities?**

As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there could be the potential of a permanent post within the business.

**Future Careers**:

- Customer Service Trainee
- Customer Service Advisor
- Customer Service Assistant

**Company Benefits**:

- NHS pension scheme
- Free Parking
- Onsite Parking

**Job Types**: Full-time, Apprenticeship

**Salary**: £6.00 per hour

Expected hours: 30 per week

**Benefits**:

- Free parking
- On-site parking

Schedu

  • Medical Receptionist

    6 months ago

    Nottingham, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **Part Time**: - **Monday - Friday**: - **Permanent**: - **SystmOne** **The role of the Medical Receptionist...

  • Medical Receptionist

    6 months ago

    Nottingham, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **Emis**: - **Full Time**: - **Monday - Friday**: - **Temp - Perm** **The role of the Medical Receptionist...

  • Medical Receptionist

    6 months ago

    Nottingham, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **SystmOne**: - **Full Time**: - **Monday - Friday**: - **Temp - Perm** **The role of the Medical Receptionist...

  • Medical Receptionist

    7 months ago

    Nottingham, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **Part Time**: - **Monday - Friday**: - **Permanent**: - **SystmOne** **The role of the Medical Receptionist...

  • Medical Receptionist/administrator

    7 months ago

    Nottingham, United Kingdom The Linden Medical Group Full time

    **JOB TITLE**: MEDICAL RECEPTIONIST/ADMINISTRATOR REPORTS TO: RECEPTION SUPERVISOR Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other...

  • Medical Receptionist

    7 months ago

    Nottingham, United Kingdom Rivergreen Medical Centre Full time

    **Rivergreen Medical Centre** **Medical Receptionist Job Description** **Job title** Medical Receptionist **Line manager** Assistant Practice Manager **Accountable to** The Partners/Practice Manager **Hours per week** Up to 33 **Job summary** Project a positive and friendly image to patients and other visitors, either in person or via the...

  • Medical Receptionist

    6 months ago

    Nottingham, United Kingdom College Street Medical Practice Full time

    **College Street Medical Practice in Long Eaton are looking to recruit a part-time Medical Receptionist / Administrator to join our small and friendly team who work hard within the Practice. As you will be the first point of contact for patient and/or visitors you need to offer a warm, polite and helpful welcome. We are looking for the right person to fit in...

  • Medical Receptionist

    6 months ago

    Nottingham, United Kingdom College Street Medical Practice Full time

    **College Street Medical Practice in Long Eaton are looking to recruit a part-time Medical Receptionist / Administrator to join our small and friendly team who work hard within the Practice. As you will be the first point of contact for patient and/or visitors you need to offer a warm, polite and helpful welcome. We are looking for the right person to fit in...

  • Medical Receptionist

    7 months ago

    Nottingham, United Kingdom Sunrise Medical Practice Full time

    **The purpose of the role is to**: Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Undertake a variety of...

  • Receptionist

    6 months ago

    Nottingham, United Kingdom Trentside Medical Centre Full time

    **Receptionist Vacancy** Trentside Medical Group is seeking part-time receptionists for our friendly, busy GP surgery in Nottingham. We are looking for well-motivated, flexible people to join our busy reception team, who will strive to ensure that our patients receive the best possible customer service. This role is not just about booking appointments for...

  • Gp Receptionist

    6 months ago

    Nottingham, United Kingdom Melbourne Park Medical Centre Full time

    **Job Summary**: The receptionist is an important member of the Practice Team. The purpose of the job is to provide a point of contact for patients, and act as a focal point of communication between patients, doctors and other medical and non-medical staff. The ability to communicate confidently and effectively with patients, doctors, colleagues and other...

  • Apprentice Service Receptionist

    7 months ago

    Nottingham, United Kingdom Stoneacre Full time

    Job Details Apprentice Service Receptionist Stoneacre Motor Group are offering an exciting and unique opportunity for apprentices to start their career within a phenomenally successful and ever-growing company. **Job Purpose** - To observe and gain knowledge and skills of how to identify customer’s needs. - To assist in capturing information relating to...

  • Gp Receptionist

    6 months ago

    Nottingham, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **Part Time**: - **Monday - Friday**: - **Permanent**: - **SystmOne** **The role of the Medical Receptionist...

  • Receptionist - Administrator

    4 weeks ago

    Nottingham, Nottingham, United Kingdom Ivy Medical Group Full time

    Job OverviewWe are seeking a skilled and experienced Receptionist to join our team at Ivy Medical Group. This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and administrative support.Salary: £25,000 - £30,000 per annum (dependent on experience)Location: Our practice is based in a lovely rural village...

  • Receptionist

    8 months ago

    Nottingham, United Kingdom The Medical Centre Zulu Road Full time

    receptionist /admin computer and telephone skills are required and flexibility to cover is an advantage

  • Medical Receptionist

    7 months ago

    Nottingham, United Kingdom Highcroft Surgery Full time

    **Medical Receptionist Job overview**: (Note: In addition to these functions employees are required to carry out such duties as may reasonably be required) - Welcome patients and visitors to the practice - Assist patients on the phone, electronically and in person - Help to maintain the safety and comfort of patients - Maintain records of appointments,...

  • receptionist / admin

    1 month ago

    Nottingham, United Kingdom The Medical Centre Zulu Road Full time

    Job summary The Medical centre zulu roadis looking for a receptionist/administrator to join our busy GP practice in Nottingham. This is a part-time position Main duties of the job Candidates must have excellent communication skills and be able to work well under pressure. The role includes providing general assistance to the practice team and...

  • Medical Administrator

    6 months ago

    Nottingham, United Kingdom Ivy Medical Group Full time

    To be responsible for undertaking a wide range of administrative duties and the provision of administrative support to the multidisciplinary team as directed by the management team. Duties can include but are not limited to supporting the administration and receptionist teams with booking appointments, processing of information (electronic and hard copy),...

  • Medical Receptionist

    6 months ago

    Nottingham, United Kingdom Castle Healthcare Practice Full time

    24 hours per week across 4 days **Job summary**: It is the responsibility of each of our receptionists to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person or via the telephone. Receive,...

  • Medical Receptionist

    7 months ago

    Nottingham, United Kingdom Castle Healthcare Practice Full time

    20-37.5 hours per week **Job summary**: It is the responsibility of each of our receptionists to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either in person or via the telephone. Receive, assist and...