Receptionist - Administrator

9 hours ago


Nottingham, Nottingham, United Kingdom Ivy Medical Group Full time
Job Overview

We are seeking a skilled and experienced Receptionist to join our team at Ivy Medical Group. This is an exciting opportunity for someone who is passionate about delivering exceptional patient care and administrative support.

Salary: £25,000 - £30,000 per annum (dependent on experience)

Location: Our practice is based in a lovely rural village with excellent transport links to Nottingham and beyond.

About the Role

This is a full-time position that will involve providing high-quality administrative support to our patients and clinical teams. The successful candidate will be responsible for managing reception duties, including greeting and directing patients, booking appointments, processing information, and assisting patients as required.

The role will also involve acting as the central point of contact for patients, distributing information, messages, and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies.

Key Responsibilities
  • Greeting and directing patients, responding to queries, and resolving issues efficiently and effectively
  • Booking appointments, managing the appointment system, and ensuring seamless communication with patients and clinical teams
  • Processing patient information, maintaining accurate records, and ensuring confidentiality and data protection guidelines are adhered to
  • Liaising with multidisciplinary team members, external agencies, and other healthcare professionals to provide comprehensive patient care
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Experience working in a public-facing reception environment, preferably in a medical setting
  • Familiarity with SystmOne clinical system and Microsoft Office software


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