Sme - Order to Cash

2 weeks ago

London, United Kingdom British Council Full time

SME - Order to Cash

**Date**:14 Nov 2023

**Location**: London, UKM, GB

**Company**:British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

**Process Subject Matter Expert (SME), Order to Cash (O2C)**

**Pay Band: 8**

**Salary**:Starting £38,820 (+ £3,300 market allowance if based in London)
**Contract Type**:2 year fixed term contract

**Location**: UK; London, Manchester, Cardiff, Edinburgh, Belfast.

Mobility / relocation / visa sponsoring support will not be provided.

**Benefits include, but are not limited to**:

- 32 days annual leave, in addition to public holidays
- 3 days volunteering leave
- Career average defined benefit pension scheme
- An unrivalled opportunity for you to get to use all the experience you've built up working in and / or leading global organisations to support us in building trust across the world

**Closing date**: Tuesday 5th December, 11:59pm UK time.

**Role purpose**

This role works closely with the Global Process Owner (GPO) for Order to Cash (O2C) on the design and delivery of changes to global finance processes as part of business-as-usual activity and Finance Transformation.

They contribute to the delivery of process improvements that form a significant part of the work to consolidate and standardise finance processes across the Global Finance team. Their work will enable the achievement of important benefits and improvements to the effectiveness and efficiency of the global finance team.

This includes the effective management of the deliverables from design through consultation, sign off approval, delivery, implementation, and transition to BAU. The role holder must have well developed communication and influencing skills as they will be required to work with the wider finance and operational communities across the globe to ensure that outputs are fit for purpose, meet the requirements of the wider organisation, and are delivered to time, quality, and cost.

They will develop constructive relationships with Shared Service providers and Financial Control staff across the globe, working with them to drive improvements.

They are expected to proactively engage with groups carrying out change, ensuring that related financial control activity remains fit for purpose.

The role will represent/deputise for the GPO O2C as required.

**Context**

The British Council Finance team support a global business and therefore operate in the UK and overseas. This role sits within the Global Process Owner teams which is part of the Finance Control part of the organisation, supporting both business-as-usual process changes and work undertaken as part of Finance and Professional Services Transformation.

The role will be advising, designing, and implementing beneficial changes to processes to improve transactional and financial procedures, ensuring cost benefits, compliance with tax and legal status to British Council entities.

The financial accounting team in the Shared Service Centre (SSC) in India produces a significant amount of the data and information used for the global reporting. Therefore, the relationships with SSC colleagues are very important to establish and maintain. Some of the work will involve the SBUs or regional teams, so the role will also need to build and maintain relationships with these staff as well as Corporate Finance teams.

The role holder will need to quickly gain in-depth knowledge of each issue/project, to be able to analyse risks/issues and effectively contribute to the successful outcome of the improvement project.
** **They must be comfortable in challenging senior stakeholders to ensure they are complying with financial accounting processes, accounting practices and corporate policies. They will be able to effectively time manage and complete the work, managing conflicting priorities and pressure of work.

The main opportunity and challenge for the team is to simplify, streamline, standardise, and automate global finance processes and controls that help to achieve the benefits for British Council. This is both an opportunity and challenge to standardise and reduce the excessive number of processes currently being operated.

The roles will need to develop fit for purpose, lean processes and gain buy in from numerous stakeholders and process users, ensuring end to end improvements are achieved.

Stakeholders that the role interacts with regularly include:

- UK and Regional Con

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