Operations Coordinator
6 months ago
Do you have excellent people skills? Are you seeking a rewarding full-time opportunity with promising growth prospects?
We are Deltic Solutions, a forward-thinking electrical contractor focussed on customer experience. We serve a diverse clientele, including estate agents, businesses, and homeowners. We're searching for a proactive individual to join our small but growing team.
If you are searching for a challenging career where you can make an impact rather than a stop-gap job, this role could be for you.
**Experience we are seeking**:
- 1+ year of operations/booking/scheduling experience.
- A team player attitude.
- Living within a short commute of our Andover office.
- Excellent spoken/written English.
- A commitment to reliability, honesty, and integrity.
- Strong customer service skills.
**What does the job entail?**
- Ensuring engineer diaries are scheduled in advance, with effective route management to minimise fuel costs.
- Working from our Andover office (this is not a work from home position).
- Serving as the first point of contact for operations.
- Helping answering incoming calls.
- Monitoring the completion of works and re-scheduling incomplete works or work that requires materials.
- Troubleshooting & problem solving within a fast-paced environment.
- Conducting follow-up contact to enhance our customer service.
- Assist in implementing upgrades and improvements to procedures.
- General office administration tasks and support as needed.
**What's in it for you?**
- A permanent, full-time role with a clear path for progression for dedicated team players.
- 28 days of paid holiday (pro-rata).
- A pension scheme.
- A modern and well-equipped office environment.
- Ample opportunities for career advancement.
- A workplace stocked with complimentary snacks and beverages.
- Social events, outings, and charity days to foster team camaraderie and a strong work ethic.
Please Note: No agencies please.
**Job Types**: Full-time, Permanent
**Salary**: £26,000.00-£30,000.00 per year
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Transport links
Schedule:
- Day shift
- No weekends
Supplemental pay types:
- Loyalty bonus
- Performance bonus
Work Location: In person
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