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Golf Assistant

4 months ago

Totnes, United Kingdom Best Western The Dartmouth Hotel, Golf and Spa Full time

We have a fantastic opportunity for a passionate and dedicated Golf Assistant to join the Golf team here at The Dartmouth Hotel.

The hotel is set in 250 acres of beautiful South Devon countryside, in a fantastic location. There are two golf courses; the 9 hole Dartmouth Course, and the award winning 18 hole Championship Course. We also have a small putting green, practice nets and there is currently planning permission in progress for some facility redevelopment.

**Duties & Responsibilities**

You will assist in the effective and efficient management of the retail operation provided ensuring the highest levels of customer service at all times.

Main Responsibilities include:

- Merchandising shop displays and submitting offers for retail, green fees and societies.
- Creating and placing orders for the shop to maintain a level of stock, and completing stock takes.
- Finalising all aspects of society bookings including confirmation of numbers, food choices and payments.
- Contacting previous guests, future bookings and hotel guests to confirm details and upsell extras to them where applicable.
- Any other tasks as directed by the Golf Retail Manager

To succeed in this role, an excellent telephone manner and customer service skills are essential. Experience of golf booking systems and telephone sales is essential, and further full training will be provided. You will ideally be a passionate golfer and enjoy and understand the game fully.

Generous benefit package including free use of all leisure and golf facilities.

Discounts across the site including in the Golf shop and Spa, and Food and Beverage.

**Job Types**: Part-time, Permanent

**Salary**: £10.42 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Store discount

Ability to commute/relocate:

- Totnes, TQ9 7DE: reliably commute or plan to relocate before starting work (required)

**Experience**:

- playing golf: 1 year (required)
- golf systems: 1 year (required)

Work Location: In person