Patient Services Administrator

7 months ago


Corby, United Kingdom Lakeside Healthcare Group Full time

**Job Summary**: As a paperless office, there is the utmost importance to scan all correspondence onto electronic patients medical record, using the SystmOne database and to ensure that clinical coded entries are entered appropriately and accurately. Undertake a variety of administrative duties to assist in the smooth running of the practice including opening of the post, clinical coding, scanning and filing. Facilitate effective communication between all staff members, patients, members of the primary health care team, secondary care and other associated parties. Participate in the co-ordination of the fire drills to comply with health and safety regulations.

**Responsibilities**: Administration To have a thorough knowledge of all practice procedures. To work in accordance with written protocols. Time management and prioritising workload. Opening post and distributing accordingly.

Discharge summaries. Coding and scanning of documents as requested. Coding of sensitive and confidential information onto the GP database. Summarising and read-coding of new patients previous medical records.

Computer Skills General computer skills. Knowledge of Microsoft. Telephone Have working knowledge of the telephone system. Take calls from both patients and work colleagues or third parties and deal with their enquiry in a friendly, polite and professional manner.

Other Tasks Duties may be varied from time to time under the direction of the Operations Manager/ Patient Services Manager/Area Manager, dependent on current and evolving practice workload and staffing levels.



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