Call Centre Administrator

3 weeks ago


Barnsley, United Kingdom Sheffield Children’s NHS Foundation Trust Full time

A rare and exciting opportunity has arisen at Embrace Transport for a Call Centre Administrator. Embrace is a unique and innovative Critical Care Transport Service responsible for the transfer of critically ill neonates and children within Yorkshire, the Humber and beyond. Annually over 3400 calls are received with teams sent to transfer over 2200 patients by road, helicopter or fixed wing. Working in our Barnsley Call Centre, as a Call Centre administrator you will be the first point of contact for the transfer of critically ill babies and children.

We are looking for an excellent communicator ideally from a Call Centre or customer service background. You will have excellent administrative and organisational skills and be able to work individually or as part of a team. Embrace Transport Service provides a 24/7 365 days a year transport service. You will be required to work on a shift rota which covers days, nights, weekends and bank holidays.



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