Administration Assistant/receptionist
6 months ago
We are looking to appoint an enthusiastic, efficient and motivated individual to join our extremely busy administration team. You will be responsible for welcoming patients/visitors to The Heart & Lung Department and ensuring all cardiac investigations are logged/booked according to National Targets.
You must have the ability to work well under pressure to meet deadlines as well as the ability to work as a team player. Competent computer skills are essential and a cheerful, flexible approach to the workload is necessary. This is a busy role which will involve multi-tasking with ever-changing priorities.
You will work alongside the existing administrative and management team. A good understanding of Reception, managing clinics and National Targets is required.
Informal enquires visits are welcome. Enquiries to Rebecca Grocott, Junior Operational Services Manager, Heart Centre TEL 01782 675945 or Louise Jones, Team Leader TEL 01782 675422
Logging and booking diagnostic tests.
Managing diagnostic waits in accordance with National Targets and the Patient Access Policy.
Working on Reception, greeting and booking patients into the department. Dealing with all queries, completing outcomes, taking telephone calls.
Dealing with all patient telephone queries.
**For further details / informal visits contact**:
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Logging and booking diagnostic tests.
Managing diagnostic waits in accordance with National Targets and the Patient Access Policy.
Working on Reception, greeting and booking patients into the department. Dealing with all queries, completing outcomes, taking telephone calls.
Dealing with all patient telephone queries.
For further details please see the attached job description or contact the hiring manager.
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