Renault Weekend Receptionist

5 months ago


StokeonTrent, United Kingdom Holdcroft Full time

**Renault Weekend Receptionist**

Do you enjoy creating a welcoming and professional environment for visitors? Join our dynamic team at Renault as a Weekend Receptionist and be the first point of contact for our customers.

Rate of pay: up to £10.42ph

Location: Hanley, Stoke-on-Trent

Hours of work: Saturday 9.00am to 5.00pm and Sunday 11.00am to 5.00pm

**Benefits**:

- Employee discount.
- In house training programme.
- Colleague referral bonus scheme (up to £1,000).

**About us**

The Holdcroft Motor group is proud to be one of the UK’s largest independent motor retail groups with operations across the North West and Midlands. Our success is built on trust, knowledge, quality brands and providing outstanding customer service. We have an exciting vision for the future and would welcome individuals with ambition, drive and a passion for success.

**Key responsibilities as a Weekend Receptionist**:

- Warmly welcome customers as they arrive at the dealership, ensuring a positive first impression.
- Engage with customers in a friendly and professional manner, addressing their inquiries and directing them to the appropriate department.
- Maintain a clean and organised showroom appearance, including display vehicles and promotional materials.
- Answer phone calls, direct them to the relevant individuals, and take accurate messages when necessary.
- Schedule appointments for test drives and service visits, coordinating with the sales and service teams.
- Assist with administrative tasks such as data entry, filing, and managing customer records.
- Provide exceptional customer service by actively listening to customer needs and finding suitable solutions or referring them to the appropriate team members.
- Maintain knowledge of current inventory, promotions, and dealership policies to effectively assist customers.

**Required skills as a Weekend Receptionist**:

- Excellent interpersonal and communication skills, with the ability to engage with diverse customers and provide exceptional service.
- Professional and helpful approach to all customers and members of the business.
- Proficient computer skills, including Microsoft Office Suite and CRM software.
- Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment.

If you are interested in hearing more about our Weekend Receptionist job, please enquire now We would love to hear from you.



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