Receptionist/sales Assistant

4 days ago


StokeonTrent, United Kingdom M Club Spa and Fitness Full time

**Job Opening - Receptionist at M Club Spa and Fitness**

**What are we looking for?**
- Full and Part time hours available
- Fun and friendly with excellent communication skills
- Ability to convert potential joiners and sell memberships
- Member focused
- Willing to go the extra mile to help members
- Good telephone manner and ability to deal with enquiries
- Competence in IT

**Qualifications**:
GCSEs grade C in Maths and English

**What does the role involve?**
- You must be able to work shifts and weekends on a busy reception desk delivering excellent customer service
- Tour potential members around the facility and converting them into new members using great sales skills.
- Deal with member requests, booking classes and being the first port of call for complaints.
- Attend training sessions and departmental meetings as and when requested
- Process, amend and update memberships through our Membership Software.
- Understand GDPR and comply with this when handling personal data.
- Maintain high standards of hygiene and cleanliness in the reception and front of house.
- To act in a manner that always puts the member’s health and interests first

**Job Types**: Part-time/ Permanent

**Job Types**: Part-time, Permanent

**Salary**: £5.28-£10.42 per hour

**Benefits**:

- Discounted or free food
- Gym membership
- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Application question(s):

- How many hours are you looking for?
- Our shifts are normally : 6-2, 2-10 & weekends
- Can you do this?

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person



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