Patient Services Coordinator

7 months ago


Stockport, United Kingdom BAXTER Full time

**This is where you save and sustain lives**

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

**This IS Where You Make Life-Saving Products**:
You understand the importance of building relationships, establishing order, and maintaining clear communication channels

**Your Team**

Passion, flexibility, and creativity are key traits to success, as is building positive relationships within the business.

You will collaborate with all relevant partners, such as Planning/ Warehousing/ Sales and Customers, to build a reliable, consistent, and positive customer experience.

**Your working hours**:
Monday to Friday - 08:00 - 16:00 and 10:00 - 18:00 (on weekly rotation)

**What are some of the tasks you'll be doing?**

This role will coordinate the prescription management process, patient stock levels for medical & ancillary products, process orders for delivery to home patients, and undertake patient account management in

line with standard operating procedures, service specifications, and operational KPIs (under the supervision & direction of the Responsible Pharmacist).
- Activate new patients onto the service and coordinate the installation delivery in line with customer requirements.
- Accurately enter prescriptions and directions on the Patient Management System.
- Process patient orders (including charge orders) accurately on the Patient Management System as advised by the patient’s prescription.
- Organise collections and process sales returns within the allocated timeframes.
- Manage the administration (e.g., tracking, filing, requesting, archiving) of records in an accurate and timely manner.

**What you'll bring**
- Successful experience in customer service or patient-centric roles.
- Passion, flexibility, and kindness are skills we are looking for to be successful on the job.
- IT Proficiency.
- Tried ability within customer service.
- Proven experience using customer relationship management (CRM) systems.
- Previous experience of working in a pharmacy/healthcare setting is helpful.

**What we offer**:

- £25,500 base salary, plus competitive benefits.
- Professional development opportunities.
- High importance placed on work-life balance.
- Dedication to growing and developing an inclusive and diverse workforce.

IND-UKCOM

IND-UKOPS

**Reasonable Accommodations**

**Recruitment Fraud Notice**

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

136148



  • Stockport, United Kingdom BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Patient Coordinator

    7 months ago


    Stockport, United Kingdom CHEC Full time

    We are always looking for great talent to join our team and help achieve our ambitious goals and growth. We care about our people, and we care about the future of eye health and how CHEC can play an innovative part in making this great, with your help. If you are care focused and looking to join an organisation that is thriving on success, then CHEC is your...


  • Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    We are seeking an enthusiastic individual who has a passion for improving the patient experience and supporting the patient's journey from admission to discharge. The Patient Flow Coordinator is a key part of aiding general patient flow through the hospital by ensuring that patients are in the right place at the right time You will be working under the...


  • Stockport, United Kingdom BioTalent Full time

    **Job Title**: Customer Services Coordinator **Location**: Cheadle, Stockport **Working Hours**:Monday to Friday - 9.00 to 17.30, on-site **Summary** This role will coordinate the prescription management process, patient stock levels for medical & ancillary products, process orders for delivery to home patients, and undertake patient account management...


  • Stockport, United Kingdom Middlewood Partnership Full time

    **Patient Services Advisor - Job Summary** **Based**:Priorslegh Medical Centre, off Park Lane, Poynton, SK12 1GP **Accountable to**:The Middlewood Partners **Reports to**:Patient Services Lead **Hours**: Negotiable **Salary**: £9.50 per hour **Type of position**: Permanent **Would you like to work in a friendly & supportive environment alongside dedicated...


  • Stockport, United Kingdom Middlewood Partnership Full time

    **Patient Services Advisor - Job Summary** **Based**:Priorslegh Medical Centre, off Park Lane, **Poynton**, SK12 1GP and Schoolhouse Surgery, Buxton Old Road, **Disley**, SK12 2BB **Accountable to**:The Middlewood Partners **Reports to**:Patient Services Lead **Hours**: Negotiable **Salary**: £10.42 per hour **Type of position**: Permanent **Would you...


  • Stockport, United Kingdom BAXTER Full time

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Patient Advocate

    2 months ago


    Stockport, Stockport, United Kingdom beBee Professionals Full time £28,000 - £35,000

    beBee Professionals in Stockport is seeking a dedicated patient advocate to provide compassionate and individualized care to patients and their families.Responsibilities:Assess patient needs and develop personalized care plans.Collaborate with healthcare professionals to ensure seamless care coordination.Provide education and support to patients and their...


  • Stockport, United Kingdom Beech House Medical Practice Full time

    **Job description** 2 exciting vacancies have arisen for the role of "Patient Services Navigator" to join our busy but very friendly team. Daily duties involve answering the telephone, booking appointments, ensuring that patients are referred into the most appropriate service, dealing with queries from both Patients and Doctors among a variety of other daily...


  • Stockport, United Kingdom O'Neill Patient Solicitors LLP Full time

    We are looking for a full time office-based Facilities Coordinator to help us maintain a secure and well-functioning work environment at our new A grade offices at Stockport Exchange. **Duties include, but are not limited to**: - Ensuring that in-house facilities are running smoothly and at a high standard across both floors at all times - Maintenance and...


  • Stockport, United Kingdom The Middlewood Partnership Full time

    Please refer to attached job description for full details Key tasks include: Booking patient appointments with GPs or other health professionals using the practice appointments system Supporting patients in accessing our on-line digital request system Explaining practice arrangements to new patients who register with the practice both on a permanent and a...


  • Stockport, United Kingdom Stockport Nhs Foundation Trust Full time

    Job summary The Patient Education Service is recruiting a Dietitian Team Lead, due to the current post holder retiring.The Patient Education Service is part of the Integrated Nutrition and Dietetic Service, within the Therapy directorate.The service provides group education for Type 1 and Type 2 diabetes, as well as delivering the Expert Patient Programme...


  • Stockport, Stockport, United Kingdom Wales Medicines Strategy Group Full time

    Job OverviewWe are seeking an experienced Child Health Service Coordinator to join our Health Records Department at Stockport NHS Foundation Trust. This is an exciting opportunity to work in a dynamic team, providing exceptional administrative support and contributing to the delivery of high-quality patient care.As a Child Health Records Administrator, you...

  • Estates Coordinator

    7 months ago


    Stockport, United Kingdom NHS Property Services Full time

    We have a fantastic opportunity for an Estates Coordinator join our team based Stockport - Regent House. The salary on offer is starting from £30,000 plus £3k annual car allowance. This is a mobile role and involves travelling to other sites therefore a Driving Licence is required. **About the role**: Supporting the Senior Estates Manager, the purpose of...


  • Stockport, United Kingdom O'Neill Patient Solicitors Llp Full time

    Are you ready to do the best work of your career?Were looking for experienced, ambitious conveyancers to be part of our conveyancing team at our state-of-the-art Stockport office.ONP Solicitors is a leading and modern conveyancing firm, part of Movera, a group of home-moving brands, including Cavendish Legal Group, Grindeys and Conveyancing Alliance.Were on...


  • Stockport, United Kingdom O'Neill Patient Solicitors Llp Full time

    Are you ready to do the best work of your career?Were looking for experienced, ambitious conveyancers to be part of our conveyancing team at our state-of-the-art Stockport office.ONP Solicitors is a leading and modern conveyancing firm, part of Movera, a group of home-moving brands, including Cavendish Legal Group, Grindeys and Conveyancing Alliance.Were on...


  • Stockport, United Kingdom BioTalent Full time

    This role will coordinate the prescription management process, patient stock levels for medical products, process orders for delivery to home patients, and be the point of contact for patient account management. Monday to Friday - 9.00 to 17.30 **Key Accountabilities** - Management of patients & customers in order to process stock orders and resolve...

  • Estates Coordinator

    7 months ago


    Stockport, United Kingdom NHS Property Services Full time

    NHS Property Services have a fantastic opportunity for an Estates Coordinator in Stockport. The role attracts a salary of £30,000- £45,000 & 27-Days Holiday. Please note this is a mobile role which will require you to visit multiple sites. Supporting the Senior Estates Manager, the purpose of this role is to ensure that local site services meet the needs...


  • Stockport, United Kingdom O'Neill Patient Solicitors Llp Full time

    Ready to step up and shape the future of your Remortgage Case Management career?Join our dynamic Remortgage Team at ONP Solicitors, part of Movera, a leading provider of legal services for homeowners and lenders.ONP Solicitors is a leading and modern conveyancing firm, part of Movera, a group of home-moving brands, including Cavendish Legal Group, Grindeys...


  • Stockport, United Kingdom Stockport NHS Foundation Trust Full time

    Cancer Pathway Coordinator - 2 posts available. As an integral member of the Cancer Pathway Team, work with members of the Cancer Multidisciplinary Teams and administrative teams to track and proactively manage suspected and diagnosed cancer patients, in line with national requirements, from referral through to either non-malignant diagnosis or first and...