Patient Services Navigator

7 months ago


Stockport, United Kingdom Beech House Medical Practice Full time

**Job description**
2 exciting vacancies have arisen for the role of "Patient Services Navigator" to join our busy but very friendly team. Daily duties involve answering the telephone, booking appointments, ensuring that patients are referred into the most appropriate service, dealing with queries from both Patients and Doctors among a variety of other daily tasks. You must be a "completer-finisher" to be successful in this role and attention to detail is critical. Having the initiative and commitment to see any task through to the end and the ability to think outside the box and go the extra mile is essential for patient care. Previous experience of working in a busy GP practice or working with EMIS Web is not essential as full training will be given but experience of working in a Patient / Customer facing service environment is extremely important. Flexibility to work Saturdays and Monday evening (on an adhoc/rota basis) and for holiday or sickness cover is essential.

Hours Required

There are two vacancies with differing hours that will include possible full days - 8.00am - 6.30pm and half days either morning (8.00am - 12.30/1.15) or afternoon (1.15 - 5.00/6.30).

If you want a job where you can feel that you are making a difference then this role will be for you. Patient care is critical and knowing when to ask for help is just as important as the drive to ensure you finish every task you meet. Beech House Medical Practice has a proven record of commitment to developing it's staff and you will be working with a fantastic team coupled with a competitive salary and an established career development pathway and health scheme membership.
- **Previous applicants need not apply.**_

**Job Type**: Part-time

**Salary**: Starting salary £11.00/hour to be reviewed on successful completion of probationary period (to £12.00/hr) with potential to progress through our established and successful internal career development scheme.

**Job Types**: Part-time, Permanent

**Benefits**:

- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
- Sick pay
- Store discount

Schedule:

- Monday to Friday
- Some weekend availability

Ability to commute/relocate:

- Hazel Grove, SK7 4QR: reliably commute

Work Location: In person

**Job Types**: Part-time, Permanent
Part-time hours: 25 - 35 per week

**Salary**: From £11.00 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stockport: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

Work Location: In person


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