International Client Coordinator

4 weeks ago


Braintree, United Kingdom Market 36 Recruitment Ltd Full time

Market 36 Recruitment are currently recruiting for an International Coordinator for our client based in Braintree on a permanent basis.

As a partner services coordinator your main role will be to help manage long-term business relationships with existing partners. This would suit someone who is self-motivated, client focused and can work well in a team environment.

**Roles & Responsibilities**:

- Participate in solutioning new client service offerings with service specialists
- Generation of complex quotations#
- Full responsibility & accountability for ensuring the service is delivered to the client as per the agreement and proactively ensuring all KPIs/SLAs are achieved or exceeded and taking corrective action accordingly
- Conducting progress reviews and owning resulting action resolution
- Conducting regular minuted service review meetings, including the preparation and presentation of current performance data
- Primary point of contact for issue resolution
- To ensure contract retention and growth in range and scale
- Approval of invoices received from partners
- Promotion of partner membership scheme, and its values and benefits

**Experience, Education & Qualifications**:

- Experience in third-party logistics dealing with international shipments (1 year min)
- Ability to consistently produce high quality results within tight deadlines by prioritizing, identifying roadblocks, and collaborating with colleagues
- Ability to execute projects efficiently and effectively with limited supervision
- Attention to detail with high standards of accuracy and review
- Excellent verbal and written communication skills; ability to proactively identify and address potential issue Development

Working hours are Monday - Friday 9am - 5pm.

In return our client offers a salary of up to £30,000, with free onsite parking, onsite discounted café, modern working environment and hybrid working after completion of training period.

**Job Types**: Full-time, Temp to perm

**Salary**: £30,000.00 per year

**Benefits**:

- Discounted or free food
- On-site parking
- Work from home

Schedule:

- Day shift
- Monday to Friday

Work Location: One location



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