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Housing Advisor
4 months ago
**At Bath & North East Somerset Council we have one overriding purpose to improve people’s lives.**
**About the Role**
Housing Services are seeking to appoint an enthusiastic Housing Adviser to work in the Housing Options and Homelessness Team.
Based in Keynsham, but working flexibly, from home and in Council Offices, mainly Bath and Midsomer Norton. Housing Advisers see customers face to face by appointment, drop-in for homeless on the day and telephone advice work. As well as providing direct one to one advice, advisers attend professionals’ meetings, and visit housing applicants in supported Housing, Temporary Accommodation and at home when threatened with homelessness. Housing Services offer a wide range of housing options and advice to customers in housing difficulty or who are looking for alternative accommodation to prevent homelessness.
**About You**
Communication with applicants’ landlords and professionals will be the most important skill for this role. You will need to motivate applicants to take active steps to prevent their own homelessness or to find alternative accommodation. You will help create Personal Housing Plans for each applicant based on an assessment of need to prevent or relieve the applicant’s homelessness. You will need to assist households to access temporary accommodation and to move on to more permanent housing.
You will need to support applicants to work in partnership with multiple agencies to find housing solutions and prevent homelessness.
A good understanding of Homelessness legislation, including The Homeless Reduction Act will be useful but can be gained in the post. A wider knowledge of social housing, welfare reform and local government will also be an advantage.
Advisors usually lead on a specific area for the team, these include young people, mental health, Domestic Abuse and private renting.
You will need to have excellent IT skills and knowledge of the Civica/Abritas system is desirable. You will need to manage a complex and varied workload which at times can be demanding.
We can provide a friendly working environment with supportive colleagues and flexible hours. We also offer good training and personal development opportunities.
**If you are interested in this post and require more details or just to chat through the role and what’s involved, please contact Tracy Pullen**, Assistant Team Manager
**Interview date: 17/07/2024**
**About Bath & North East Somerset Council.**
Working at Bath & North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.
**Why Bath & North East Somerset Council?
