Business Support Coordinator

1 month ago


Portsmouth, United Kingdom Mitie Full time

**Job Overview**

Provide dedicated administrative support to a Mitie team to ensure effective and efficient operation as directed by your line manager. The role will encompass the delivery of wide variety of tasks, with a focus of this role being the deliverance of excellent administrative service.

**Main Duties**

Efficient clerical and administrative support as required including but not limited to:

- IT equipment management and records keeping
- Act as the central contact for the team, fielding and redirecting calls where required
- Ensure all associated paperwork is completed and maintained in an orderly and timely manner
- Assist in the distribution of communication material and presentations
- Raising of work quotations, purchase orders/stock orders, updating associated trackers, and associated invoicing tasks as required
- Report daily on the contract performance using various software systems and monitor job completion to SLA
- Support the close out of work orders
- Raising contract Variation Request Forms (VRF) and additional works
- Support in the Fleet management (Servicing / Repairs) as required
- Reviewing and updating engineering call out log
- Supporting the collation of sub-con paperwork where required
- Supporting Customer reviews and updating tracker when required
- Support processing for all payroll overtime claims
- Collation of monthly customer monthly reports
- Other administrative duties as deemed reasonable

**What we are looking for**
- Demonstrate a proactive approach to delivering excellent customer service to stakeholders.
- Strong team player orientation - cooperative and willing to assist others.
- Proficient IT skills including MS Word, MS Excel and MS PowerPoint, and comfortable with numerical reasoning.
- Engaging communicator demonstrating influencing skills and an ability to adapt approaches to differing audiences.
- Well organised, with the ability to multi-task, prioritise and manage competing demands. Strong multi-tasking capability, project and deadline oriented.
- Maintains effective work behaviour in the face of setbacks or pressure - remains calm and in control of themselves.
- Excellent attention to detail and accuracy.
- Full driving licence as there may be the requirement to work on other sites within the region


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