Customer Service
5 days ago
Do you have **customer service experience** and you are looking for a new role?
Our client is looking for someone with great communication and customer service skills to join their team in **Milton Keynes** as a Customer Experience Coordinator on a **permanent basis.**
**Location: **Milton Keynes
**Salary**: starting £23,000
The **customer service** role will include:
- Inbound calls - Being first point of contact for customers
- Deal with all general enquiries via phone or on-line
- Communicate the cover provided to customers on their policy
- Ensure understanding and adherence to GDPR and Treating Customers Fairly requirements
- Ensure complaints are managed in a timely and pro-active manner, to required timescales and regulatory requirements.
Experience and Skills:
- Must have call centre experience
- Great telephone manner
- Good Communication skills
- Able to build relationships
- IT literate, Word, Excel and Outlook
- GCSE A-C English and Maths, ideally qualified to A Level standard or above
If you are interested in this role, please **apply** online now Or **call** Beth on for more information.
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