Customer Service

4 months ago

Milton Keynes, United Kingdom Teletrac Navman Full time

**Join the Trackstar Team - Leaders in Vehicle Security**

Trackstar is not just a brand; it's a commitment to reconnecting drivers with their vehicles. We are pioneers in cutting-edge technology, recognized across Europe, and now we're looking for dynamic individuals to propel our customer service to new heights.

Are you ready to accelerate your career with a company at the forefront of vehicle security since 1999?

You could be a university graduate, a college leaver, or someone who has already got a taste of telephone-based customer service. You bring your customer service skills, and we’ll train you on our systems and processes

**Your Role and **_Responsibilities_**

As a pivotal member of our customer service team, you will harness your exceptional communication skills to:
**Support Our Dealers**: Offer frontline technical support to our extensive Dealer Network.

**Manage Accounts**: Facilitate the setup of customer accounts and complete the auto-commissioning process.

**Proactive Outreach**:Make outbound calls for essential documentation, updates, or payment matters.

**Subscription Management**:Oversee the entire subscription lifecycle from unit sales to renewal payments.

**Alert Response**: Act promptly on system alerts, alarms, and vehicle theft incidents.

**Performance Excellence**: Strive to meet service level agreements and contribute to team and individual performance goals.

**_ This position is based in our Kents Hill, Milton Keynes office, with a hybrid working option after the completion of training. _**

**_Working hours are Monday to Friday, 9 am to 5.30 pm._**

**What We Look For**

**Technical Savvy**: Proficiency in MS Office, a quick learner for new systems.

**Customer Commitment**: A passion for delivering outstanding service.

Self-Driven: The initiative to learn, take charge, and work effectively both independently and as part of a team.

**Organizational Skills**: Excellent planning and multitasking skills, with a flexible approach to changing priorities.

**Attention to Detail**: Precision in literacy and numeracy tasks.

**Team Player**: A collaborative spirit to solve problems and reach common goals.

**Desirable**:
Prior experience in order processing, especially in technical services or provisioning, is an advantage, though we offer thorough training.

**Benefits & Rewards**

At Trackstar, We value diversity and strive to create an inclusive environment where everyone can thrive.

**We offer**:

- A critical role in a leading international SaaS company.
- Comprehensive training and development opportunities, including LinkedIn Learning, personalized coaching, and a variety of online courses.
- Competitive salary and benefits

**Join Us**

**_ Successful applicants will be living locally to Milton Keynes and have full rights to work without the requirement of sponsorship now or in the future._**

**#LI-DL1**

Vontier (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe, and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide.

  • Account Servicing Specialist

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Interstate AC Service Full time

    About Interstate AC ServiceWe are a leading provider of industrial and manufacturing services, with a strong focus on innovation and sustainability. Our team is dedicated to delivering high-quality products and services to our customers.Job SummaryWe are seeking a highly skilled Service Administrator to join our team in Milton Keynes. The successful...

  • Account Servicing Specialist

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Interstate AC Service Full time

    About Interstate AC ServiceWe are a leading provider of industrial and manufacturing services, with a strong focus on innovation and sustainability. Our team is dedicated to delivering high-quality products and services to our customers.Job SummaryWe are seeking a highly skilled Service Administrator to join our team in Milton Keynes. The successful...

  • Customer Service

    3 months ago

    Milton Keynes, United Kingdom The Best Connection Employment Group Full time

    Our client based in Bletchley, Milton Keynes is looking for a **Customer Service Administrator**. The hours of work are from Monday - Friday 9am - 6:00pm and two Saturday per month - 8am-1pm. The role is a temp to perm - after 12 weeks of probation, permanent opportunity is available. The pay rate is £11 per hour. **Responsibilities of the Customer Service...

  • Customer Service

    4 months ago

    Milton Keynes, United Kingdom The Best Connection Employment Group Full time

    Part time - School Hours! Our client based in Bletchley, Milton Keynes is looking for a **Customer Service Administrator**. The hours of work are from Monday - Friday 10am - 3pm and two Saturday per month - 8am-1pm. A permanent opportunity is available. The pay rate is £11 per hour. **Responsibilities of the Customer Service Administrator**: - Provide...

  • Customer Service

    2 months ago

    Milton Keynes, United Kingdom Pertemps Bond Full time

    Job Description Our client is a leading, established firm specialising in the movement of vehicles, dedicating themselves on exceptional service catering to a diverse group of customers. We are seeking an experienced customer service representative to contribute to their continued success. The Role The Customer Service Representative plays a key role in...

  • Customer Service

    3 months ago

    Milton Keynes, United Kingdom Teletrac Navman Full time

    **Join the Trackstar Team - Leaders in Vehicle Security** Trackstar is not just a brand; it's a commitment to reconnecting drivers with their vehicles. We are pioneers in cutting-edge technology, recognized across Europe, and now we're looking for dynamic individuals to propel our customer service to new heights. Are you ready to accelerate your career...

  • Customer Support Technician

    2 months ago

    Milton Keynes, United Kingdom Service Care Solutions Full time

    My client, a dynamic Automotive Technologies Products business, are looking to recruit a Customer Support Technician with a strong interest and passion in pursuing a career within the Automotive / Motorsport sectors. This is a great opportunity to work for one of the most dynamic smart-tech companies in the UK, with an extensive background of supplying...

  • Administrator / Customer Service

    4 months ago

    Milton Keynes, United Kingdom Hireonline Full time

    **Administrator / Customer Service** - Milton Keynes - Kingston - £12.00 per hour - Temp - ongoing - Monday to Friday, 9am to 5pm **Customer Service /Administrator **to provide excellent customer service, demonstrate strong leadership and resolve any emerging queries that our customer accounts might face with accuracy and efficiency. **The day-to-day...

  • Customer Service Representative

    4 months ago

    Milton Keynes, United Kingdom Sanderson Recruitment Plc Full time

    **Customer Service Representative** An opportunity to be part of a team working for a leading global giant as a Customer Service Representative - In this role you will provide outstanding customer service to both internal and external customers. Helping to achieve sales targets by maximising orders and building positive...

  • Customer Service Advisor

    3 days ago

    Milton Keynes, United Kingdom Ascendant Recruitment Full time

    Customer Service Advisor Permanent £25,000 to £26,500 + Bonus South Milton Keynes Full Time Office Based Must drive due to locationMy highly successful client is looking for a Customer Service Advisor who has a passion for providing outstanding customer service. You will be the first point of contact for incoming customer enquiries into the business. You...

  • Customer Service Advisor

    3 days ago

    Milton Keynes, United Kingdom Ascendant Recruitment Full time

    Customer Service Advisor Permanent £25,000 to £26,500 + Bonus South Milton Keynes Full Time Office Based Must drive due to locationMy highly successful client is looking for a Customer Service Advisor who has a passion for providing outstanding customer service. You will be the first point of contact for incoming customer enquiries into the business. You...

  • Customer Service Representative

    7 days ago

    Milton Keynes, Milton Keynes, United Kingdom Jenson Fisher Consulting Ltd Full time

    {"title": "Customer Service Adviser", "description": "Job SummaryWe are seeking a highly skilled Customer Service Adviser to join our team at Jenson Fisher Consulting Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care and...

  • Customer Service Representative

    7 days ago

    Milton Keynes, Milton Keynes, United Kingdom Jenson Fisher Consulting Ltd Full time

    {"title": "Customer Service Adviser", "description": "Job SummaryWe are seeking a highly skilled Customer Service Adviser to join our team at Jenson Fisher Consulting Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care and...

  • Customer Service Representative

    1 week ago

    Milton Keynes, Milton Keynes, United Kingdom DPD Group UK Full time

    {"title": "Customer Service Advisor", "description": "Job OverviewWe are seeking an experienced and reliable Customer Service Advisor to join our dedicated and friendly customer services team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.In this role, you will work closely with...

  • Customer Service Representative

    1 week ago

    Milton Keynes, Milton Keynes, United Kingdom DPD Group UK Full time

    {"title": "Customer Service Advisor", "description": "Job OverviewWe are seeking an experienced and reliable Customer Service Advisor to join our dedicated and friendly customer services team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.In this role, you will work closely with...

  • Customer Service Advisor

    4 weeks ago

    Milton Keynes, United Kingdom Osborne Appointments Full time

    Job Title: Customer Service AdvisorLocation: Milton KeynesSalary: £25k - £30k plus (Depending on experience)Days: Monday - FridayHours: 9am – 5pmDo you have experience in Customer Service?If yes, we would love to hear from you! Our client in Milton Keynes are looking for a Customer Service Advisor.The Customer Service Advisor interacts with customers via...

  • Customer Service Representative

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Halfords Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products and services.Key...

  • Customer Service Representative

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Halfords Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our range of motoring and cycling products and services.Key...

  • Customer Service Ambassador

    5 days ago

    Milton Keynes, Milton Keynes, United Kingdom Taylor and Francis Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Taylor & Francis. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our internal and external...

  • Customer Service Ambassador

    5 days ago

    Milton Keynes, Milton Keynes, United Kingdom Taylor and Francis Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Taylor & Francis. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our internal and external...