Customer Service Advisor Customer Service Advisor

3 days ago

Milton Keynes, United Kingdom Auxillis Full time

**£22,784 plus company benefits***:**Milton Keynes***:Reference: 22925 KW

Job description - Customer Service Agent - Permanent position with a great salary of £22,784pa plus our fab company benefits.

Mon-Fri plus alternate Sat

What will my day look like?

As a Customer Service Agent, you will be a vital part of a busy branch. Your daily contact with customers, colleagues and managers puts you right at the centre of making sure our vehicles are where we need them to be, when we need them to be there.
The key to a successful branch is an office team who have a great understanding of our business, working together to plan solutions that find the perfect balance between an ever-changing workload and ensuring the great experience our customers expect.
You will often be managing more than one task at time - from planning driver routes or updating customer files, to managing queries and complaints or helping resolve employee relations issues; you can be certain you will never be looking for something to do

A successful Customer Service Agent:

- Has confidence in their own ability to provide a first-class customer experience for those they meet;
- Enjoys being part of a close-knit team and is keen to help colleagues with a calm, logical, can-do

approach to work;
- Has worked in a customer-facing service or administration role in an environment where excellent

customer service is key;
- Preferably, has experience in the vehicle/fleet rental sector, logistics or workshop control and body

shops, and is able to plan routes and allocate work to others;
- Holds a full UK or EU driving licence and has a great knowledge of the local road network.

A Customer Service Agent benefits from:

- An enjoyable working environment where you can make some great friends;
- A proven induction-training plan to help you get to grips with how we do things, guidance from

experienced colleagues and on-going support from your manager.
What else?
- This could be the first step in a great career We have an impressive track record of developing our

people, some of our most valued team members began their career with us in our Branch network;
where better to learn what our customers’ value, and what makes our business successful?

What Next?
Here at Auxillis, customers are at the centre of everything we do, so if you think you've got what it takes to be a great addition to one of our branch teams.

what are you waiting for?

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