Customer Service Advisor

4 months ago

Milton Keynes, United Kingdom Response Personnel Ltd Full time

**Customer Service Advisor**

12-month Temporary contract

£12.00 per hour

Hours: Monday to Friday: 08.30 - 17.00

Full time onsite.

We are recruiting a Customer Service Advisor to work for our prestigious, innovative client based in Milton Keynes.

If you are looking for an opportunity to work for a global brand and provide excellent customer service, we would welcome the opportunity to speak with you.

**Responsibilities: Customer Service Advisor**
- Responsibility to gain customer intentions for their finance contract at the end of the agreement.
- Respond efficiently and professionally to incoming customer contact and provide one stop resolution for customers and internal staff.
- Respond efficiently and professionally to administrative tasks relating to maturing contract queries.
- Complete end of contract processing relevant to customer intention, including Refinance, Contract Extensions, and Maturity Checks. Being skilled to respond to customer queries in line with operational service levels.
- Answering queries in respect of products and services and be able to investigate the queries on the various IT systems used throughout the Company.
- Taking ownership and working within guidelines to resolve customers’ and other departments queries on maturing contractual matters, including the provision of end of contract information and assistance in helping customers understand their maturity options. Record all queries and action points on the relevant system.
- Adhering at all times to the General Data Protection Regulations, and Consumer Credit Act.
- Prioritise and organise work to make outbound calls to ensure clear communication to customers.
- Pass and maintain relevant accreditation/compliance/ knowledge to the desired standard e.g. FCA, GDPR, Money Laundering, SAF, ECCD, Code of Conduct, Anti-bribery and corruption.

**Skills / Experience - Customer Service Advisor**
- Driven and committed to delivering team and personal objectives, whilst maintaining a culture of excellence and improvement.
- Consistently self-motivated with the ability to work within a pressurised environment
- Enthusiastic to embrace ownership of problems and resolve them to a positive conclusion within critical time frames.
- Must be able to demonstrate strong attention to detail within processing and communications.
- GCSE or equivalent English Language and Mathematics is preferable.
- Demonstrate ability to learn and employ finance and credit-control knowledge.

Response Personnel, an independently owned company and experts in recruitment since 1997.

Specialists in Permanent, Temporary and Contract recruitment within a number of niche divisions and industries, including: Commercial, IT/Telecoms, Industrial and Technical sectors.

Reference ID: 31271

**Salary**: £12.00 per hour

Expected hours: 37.5 per week

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 3454

  • Customer Service Advisor

    4 months ago

    Milton Keynes, United Kingdom 360 Resourcing Solutions Full time

    **Customer Service Advisor** **Full Time/Permanent - Immedite start** **£27,000 basic + Bonus, OTE £32,400** **Milton Keynes** My client is looking for a **Customer Service Advisor **to join their team based in **Milton Keynes**. Paying a basic salary of **£27,000** with a bonus of up to 20% (£5400, throughout the year) **What you can expect in...

  • Customer Service Advisor

    3 days ago

    Milton Keynes, United Kingdom Ascendant Recruitment Full time

    Customer Service Advisor Permanent £25,000 to £26,500 + Bonus South Milton Keynes Full Time Office Based Must drive due to locationMy highly successful client is looking for a Customer Service Advisor who has a passion for providing outstanding customer service. You will be the first point of contact for incoming customer enquiries into the business. You...

  • Customer Service Advisor

    3 days ago

    Milton Keynes, United Kingdom Ascendant Recruitment Full time

    Customer Service Advisor Permanent £25,000 to £26,500 + Bonus South Milton Keynes Full Time Office Based Must drive due to locationMy highly successful client is looking for a Customer Service Advisor who has a passion for providing outstanding customer service. You will be the first point of contact for incoming customer enquiries into the business. You...

  • Customer Service Advisor

    2 weeks ago

    Milton Keynes, United Kingdom EAC Consulting Group Full time

    EAC are representing a company specialising in Property Management, who are on the lookout for an Customer Service Advisor to join their team. This is an opportunity for an articulate individual, with a passion for delivering great customer service. If you are experienced working within a customer centred environment and are a natural problem solver then...

  • Customer Service Advisor

    4 weeks ago

    Milton Keynes, United Kingdom Osborne Appointments Full time

    Job Title: Customer Service AdvisorLocation: Milton KeynesSalary: £25k - £30k plus (Depending on experience)Days: Monday - FridayHours: 9am – 5pmDo you have experience in Customer Service?If yes, we would love to hear from you! Our client in Milton Keynes are looking for a Customer Service Advisor.The Customer Service Advisor interacts with customers via...

  • Customer Service Advisor

    2 months ago

    Milton Keynes, United Kingdom Ascendant Recruitment Full time

    Customer Service Advisor Milton Keynes Fully Office Based Full Time £12.14 per hour £23,673 per annumMy client is looking for a Customer Service Advisor who is passionate about providing excellence. This role is temporary on an ongoing basis, so there is no finish date. As a Customer Service Advisor your role is to provide administration support to...

  • Customer Service Advisor

    2 months ago

    Milton Keynes, United Kingdom Ascendant Recruitment Full time

    Customer Service Advisor Milton Keynes Fully Office Based Full Time £12.14 per hour £23,673 per annumMy client is looking for a Customer Service Advisor who is passionate about providing excellence. This role is temporary on an ongoing basis, so there is no finish date. As a Customer Service Advisor your role is to provide administration support to...

  • Customer Service Advisor

    3 weeks ago

    Milton Keynes, United Kingdom Osborne Appointments Full time

    Job Title: Customer Service Advisor Location: Milton Keynes Salary: £25k - £30k plus (Depending on experience) Days: Monday - Friday Hours: 9am – 5pm Do you have experience in Customer Service? If yes, we would love to hear from you! Our client in Milton Keynes are looking for a Customer Service Advisor. The Customer Service Advisor interacts with...

  • Customer Service Advisor

    3 months ago

    Milton Keynes, United Kingdom Response Personnel Ltd Full time

    **Customer Service Advisor** 12-month Temporary contract £12.00 per hour Hours: Monday to Friday: 08.30 - 17.00 Full time onsite. We are recruiting a Customer Service Advisor to work for our prestigious, innovative client based in Milton Keynes. If you are looking for an opportunity to work for a global brand and provide excellent customer service, we...

  • Customer Service Advisor

    3 weeks ago

    Milton Keynes, United Kingdom Ascendant Recruitment Full time

    Customer Service Advisor 12 Month Contract Monday to Friday Milton Keynes Fully Office Based £12.00 per hour £23,400 per annum My client, a luxury automotive brand, is looking for a Customer Service Advisor who is passionate about providing the highest level of customer satisfaction to ensure customer loyalty. As a Customer Service Advisor, you will...

  • Customer Service Advisor

    3 weeks ago

    Milton Keynes, United Kingdom Ascendant Recruitment Full time

    Customer Service Advisor 12 Month Contract Monday to Friday Milton Keynes Fully Office Based £12.00 per hour £23,400 per annum My client, a luxury automotive brand, is looking for a Customer Service Advisor who is passionate about providing the highest level of customer satisfaction to ensure customer loyalty. As a Customer Service Advisor, you will...

  • Customer Service Advisor

    3 months ago

    Milton Keynes, United Kingdom Response Personnel Ltd Full time

    **Customer Service Advisor** 12-month Temporary contract £12.00 per hour Hours: Monday to Friday: 08.30 - 17.00 Full time onsite. We are recruiting a Customer Service Advisor to work for our prestigious, innovative client based in Milton Keynes. If you are looking for an opportunity to work for a global brand and provide excellent customer service, we...

  • Customer Service Advisor

    2 weeks ago

    Milton Keynes, United Kingdom Mixxos Group Full time

    Customer Support Advisor Location - Central Milton Keynes Pay rate - £14.40 per hourCurrent working hours are - 9.00am - 5.00pm (35 hours) Temporary contract - On-going We are recruiting Customer Support Advisors for a sought after company to work for in Milton Keynes who are a leader in what they do. If you want to work for a company who cares about its...

  • Customer Service Advisor

    3 months ago

    Milton Keynes, United Kingdom Mears Full time

    Annual salary: up to £21,796.80 **Customer Service Advisor** Milton Keynes **Full Time Permanent - Up to £24,000 (prorated £21,796.80**.) **NIGHT SHIFTS 8PM-8AM **four days on, four days off rotation** We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned...

  • Customer Service Advisor

    4 months ago

    Milton Keynes, United Kingdom Bridge of Hope Full time

    Annual salary: up to £16,323.14 **Customer Service Advisor** Milton Keynes **Part Time Fixed Term - Up to £27,751 pro-rated £16,323.14** **25 hours a week working Monday - Friday** We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services...

  • Customer Service Advisor

    4 weeks ago

    Milton Keynes, United Kingdom Response Personnel Ltd Full time

    Customer Service Advisor12 month contractRate of pay £12.00 per hourHours: Monday - Friday 08.30 - 17.00 with a 1 hour lunch breakStart date: 16th September 2024 - No annual leave for the first 6 weeks to carry out full trainingFull-time, on-sitePurpose of role: Customer Service AdvisorTo deliver an excellent service to all customers as an 'information and...

  • Customer Service Advisor

    1 month ago

    Milton Keynes, United Kingdom HAYS Full time

    Customer Service Advisor Customer Service Advisor (Service Care)Department: Customer OperationsLocation: Tongwell, Milton Keynes – fully office basedHours: 37.5 hours per week – 08:30 – 17:00 with a 1-hour lunch break.Duration: to 21st February 2025 initiallyRate: Competitive hourly rate (PAYE)Your New Role:As a Customer Service Advisor, your primary...

  • Customer Service Advisor

    1 month ago

    Milton Keynes, United Kingdom Response Personnel Ltd Full time

    Customer Service Advisor6-month temporary contract£12.00 per hourHours of work: Monday - Friday 08.30 - 17.00We are recruiting for a Customer Service Advisor to work for our innovative and global client based in Milton Keynes. 2 weeks fulltime on site whilst training, then hybrid 2 days on site and 3 days WFHJob purpose: Customer Service AdvisorTo deliver...

  • Customer Service Advisor

    3 months ago

    Milton Keynes, United Kingdom Response Personnel Ltd Full time

    **Customer Service Advisor** 6-month temporary contract £12.00 per hour Hours: Monday to Friday 09.00 - 17.30 + 1 x Saturday a month working 09.00 - 17.00 (paid at time and a half) Training fulltime on site for the first 3 weeks whilst training, then hybrid 2 days on site and 3 days WFH **Responsibilities: Customer Services Advisor** - Respond...

  • Customer Service Advisor

    2 weeks ago

    Milton Keynes, United Kingdom Response Personnel Remote Work Freelance Full time

    Customer Service Advisor 12 month contract Rate of pay £12.00 per hour Hours: Monday - Friday 08.30 - 17.00 with a 1 hour lunch break Start date: 16th September 2024 - No annual leave for the first 6 weeks to carry out full training Full-time, on-site Purpose of role: Customer Service Advisor To deliver an excellent service to all customers as an...