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Volunteer Co-ordinator

9 months ago

Manchester, United Kingdom Oxfam GB Full time

**Oxfam is a global movement of people working together to end the injustice of poverty.**

Are you ready to make a real impact? We're on the lookout for a passionate and dynamic superstar Volunteer Coordinator to join our Superstore team.

As our Volunteer Coordinator, you'll be recruiting and retaining our diverse volunteer network to support our new Manchester large format Superstore. Your role? You will be improving the volunteer offer and developing relationships internally and externally to take volunteering at the Manchester store to the next level. You will be supporting our volunteer colleagues to maximise income generation and deliver a positive customer and donor experience which brings to life Oxfam’s brand. You'll be instrumental in making our superstore ambition in Manchester a reality.

Ready to embark on this exciting journey with us?

Let's shape the future of our Manchester Superstore together

**_ The Role:_**:
We are looking for an exceptional Volunteer Co-ordinator to significantly improve the volunteering offer and develop effective partnerships both internally and externally. You will take volunteering in the Superstore to the next level, recruiting and supervising volunteers to ensure the shop raises as much money as possible to fight poverty.

This role will enable and support the Superstore team to develop a quality volunteering programme with a focus on volunteer recruitment, training and recognition. It is pivotal for the success of the Superstore and can make a real difference.

Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop. You will need to work under your own initiative and be able to identify opportunities for the shop. The job requires a passion for volunteering and to work within our values of empowerment, inclusiveness and accountability.

**_ What we are looking for:_**:

- Well organised - an effective leader and administrator who can put in place effective process and systems for recruiting and managing volunteers.
- Ability to communicate clearly and effectively with different audiences using a range of styles and methods suited to the purpose.
- Understanding of what motivates volunteers and how to thank them and recognise their support.
- Capable of dealing with sensitive issues tactfully and maintaining confidentiality.
- Approachable, polite and respectful when working with and alongside staff and volunteers.
- Passionate about expanding volunteering and committed to giving our volunteers the best possible experience.
- Knowledge and experience of volunteer development, training, and support.
- Effective administrative, IT and organisational skills, including using software packages, online recording systems and social media.
- Ability to work some hours outside of regular business hours and to be flexible to meet the needs of the shop.

**_ We offer:_**:
We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.

You can read more about all Oxfam has to offer here.

**_ Flexfam:_**

***

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. This role could work as a job-share.

**_ How to apply:_**

**Our values and commitment to safeguarding**:
**Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Oxfam GB engages. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our **values** are recruited to work for us.**

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

**We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.**

**About us**:
Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for go