We have other current jobs related to this field that you can find below
-
Customer Service Assistant
3 months ago
Leicester, United Kingdom Service Centre ID Full time**Customer Service Advisor** **Leicester (Enderby)** **£22,393.80 (from April)** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the...
-
Customer Service Assistant
3 months ago
Leicester, United Kingdom Service Centre ID Full time**Customer Service Advisor** **Leicester (Enderby)** **£20,319.00** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the largest...
-
Customer Service Advisor
1 month ago
Leicester, United Kingdom Placing Faces Full time**Job Title - Customer Service Advisor** **Salary - Up to 20k + uncapped bonus (£27k OTE)** **Location: Leicester** Our client is a fast-growing mortgage brokerage that specialise in New Build properties, and they are looking for motivated individuals to join them as a Customer Service Advisor. This is a fantastic opportunity to begin developing your...
-
Customer Service Advisor
3 months ago
Leicester, United Kingdom FOXES RECRUITMENT LIMITED Full time**Job Title**: Customer Service Advisor **Location**: LE2, Aylestone **Hours**: Monday-Friday 8.30am-5.00pm **Salary**: £20,000-£26,000 Foxes Recruitment are recruiting for a Customer Service Advisor to work for our client based in the Aylestone area of Leicester. The company are a established business, a leader in their field, who distribute products...
-
Customer Service Advisor
3 months ago
Leicester, United Kingdom SF Group Full timeCustomer Service Advisor Leicester City Centre £21,000 - £22,000 SF Recruitment are working with a brilliant business in Leicester who are looking for an experienced Customer Service Advisor to join their team on a full time & permanent basis. This is an excellent opportunity for an experienced customer service advisor to grow their skills. Our client...
-
Customer Service Advisor
2 months ago
Leicester, United Kingdom Simplify Group Full timeCustomer Service Advisor Leicester (Enderby) £20,319.00 If you are a Customer Service Advisor who wants to make great money working for the largest conveyancing and property services group in the UK, then keep reading! **THE JOB** **WHAT YOU’LL BE DOING AS A CUSTOMER SERVICE ADVISOR** - _Legal administration_ - _Client ID verification_ - _Scanning...
-
Customer Service Advisor
3 months ago
Leicester, United Kingdom FMG Repair Services Full time**Salary of up to £28,000pa**, depending on skills and experience, with company benefits and bonus. **We would consider an immediate start for the right person**. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Leicester. As...
-
Customer Service Advisor
2 months ago
Leicester, United Kingdom SF Group Full time**Customer Service Advisor** **South Leicester** **£20,000 - £22,000** **4 days office based + 1 day working from home** Main duties as the Customer Service Advisor - To answer calls and support customers with queries - Excellent listening and communication skills - Professional telephone manner at all times - Communicate with other functions to ensure...
-
Customer Service Advisor
3 months ago
Leicester, United Kingdom This is Alexander Faraday Recruitment Full timeDo you thrive in a fast-paced and dynamic environment? Look no further - our client is seeking a Customer Service Advisor to join their exceptional team! Our client prides themselves on delivering unparalleled service and expertise to their valued customers. As a Customer Service Advisor, you will be an instrumental part of ensuring satisfaction and loyalty...
-
Customer Service Advisor
3 months ago
Leicester, United Kingdom SF Group Full time**Position: Customer Service Advisor** **Location: Leicester City Centre, LE1** **Salary: £20,000 - £21,000** SF Recruitment are working with a brilliant business in the center of Leicester who are looking for an experienced Customer Service Advisor to join their team on a Full Time, permanent basis. Your day to day responsibilities will include: -...
-
Customer Service Advisor
3 months ago
Leicester, United Kingdom ER Recruitment Full time**Customer Service Advisor** **Leicester, Hybrid** **£22,000 + Bonus** - Do you pride yourself on building great rapport and resolving customer enquiries and issues? - Are you passionate about going above and beyond to deliver a great service? - Do you want to join a recognised brand who provide fantastic training? **The Company**: We are working with an...
-
Customer Service Advisor
2 months ago
Leicester, United Kingdom Wagstaff Recruitment Full timeAre you a customer service representative, or customer care co-ordinator with experience of the manufacturing sector? This profitable Leicester based manufacturing business is looking for an experienced customer service advisor who is passionate about delivering a first rate service to customers. This fast-paced organisation puts investing in people high on...
-
Customer Service Advisor
2 weeks ago
Leicester, United Kingdom Eileen Richards Recruitment Full timeCustomer Service Advisor Leicestershire – Hybrid working C£25,000p.a. * Do you enjoy being on the phones building rapport & handling customer queries? * Have you previously worked in a call centre or customer service office environment? * Would you like to be a part of a modern, innovate leader who are continuing to grow? The Company: ER...
-
Customer Service Advisor
2 months ago
Leicester, United Kingdom IPS Group Full time**Salary**: Up to £29000 per annum + + Benefits - **Location**: Leicester, Leicestershire - **Job reference**: 153609_1712579719 I doubt you will find a Customer Service/Sales Advisor role offering this high of a salary, as well as a supportive working environment, warm calling, a good work/life balance, and competitive benefits, anywhere in the UK. This...
-
Customer Service Advisor
2 months ago
Leicester, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We have a new opportunity for a Customer Service Advisor to join our team within Countryside Partnerships South East Midlands, at our Leicester office. As our Customer Service Advisor, you will be responsible for providing an exceptional customer care service to all Vistry Partnerships Clients in accordance with the...
-
Customer Service Advisor
2 months ago
Leicester, United Kingdom Marshall Motor Group Full time**Customer Service Advisor** **Location**: Jaguar Land Rover Leicester **Hours**: 47.5 hours per week, including Saturday mornings on a rota basis **Salary**: Competitive Basic Salary Including An Uncapped OTE **Benefits**: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and...
-
Customer Service Advisor
2 months ago
Leicester, United Kingdom Student Roost Full time**Job title: Customer Service...
-
Customer Services Advisor
2 months ago
Leicester, United Kingdom Shoe Zone Full time**shoezone **has an opportunity for a **Customer Services Advisor** **to join our team based in our Head Office in Leicester. You will join us on a **zero hour, casual** basis and in return, you will receive a** competitive salary** starting at a minimum of **£20,416.68 Full Time Equivalent.** **CS Opening Hours**: - Monday - Thursday 8am-8pm - Friday 8am...
-
Customer Services Advisor
3 months ago
Leicester, United Kingdom Shoe Zone Full time**shoezone **has an opportunity for a **Customer Services Advisor **to join our team based in our Head Office in Leicester. You will join us on a **part time, permanent** basis **15 hours per week (Negotiable) **and in return, you will receive a** competitive salary** starting at **£8,166.68 **(£20,416.68 Full Time Equivalent) **CS Opening Hours**: -...
-
Customer Service Advisor
3 months ago
Leicester, United Kingdom National Express Full timeWe have a fantastic** part** time **opportunity for a Customer Service Advisor to join our team at** **Leicester** Coach Station.** This role will be working** onsite at **Leicester**_ Coach Station._** The **19 hours **will be split between **Saturday 08:00 till 18:00 and Sunday 09:00 till 19:00.** The Customer Service Advisor role will put you in the...
Customer Service Advisor
3 months ago
Date Posted:
2024-03-11
Country:
United Kingdom
**Location**:
Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom
Job Title
Customer Service Advisor - Service Delivery
Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded, and there’s never been a better time to join our team. We are the leader in elevators, escalators and moving walkways. We’re seeking a Customer Service Advisor based in Leicester who’s ready to help us deliver on our commitments today, plan our strategy for the future and leave their fingerprints on the organization for years to come.
Here’s what we’ll offer you;
- Top-class, in-house training to give you the skills, knowledge and tools to deal with a wide range of queries.
- An insight into a highly technical field, giving you the chance to get your foot in the door with a global company that put you at heart of our business. We’ll ensure you’re the best you can be through personal and professional development, hopefully leading to internal moves.
What you’ll be involved in:
- Build effective relationships with our key account clients and account team.
- To provide additional support ensuring relevant information is updated on Otis business systems ensuring customer helpdesks and designated points of contact are kept updated throughout.
- To update client web portals with the above information and ensure closure of work orders/tasks within the agreed timescales.
- To ensure quotations are submitted through web portals where required.
- Support the closure of insurance reports through client systems and web portals.
- To provide agreed customer bespoke reports within time frames stipulated by the client and agreed by the Account manager, through use of the Otis CRM system.
- To support Account managers where requested with customer meetings and provide relevant information as required for these.
- To provide extensive updates on any shutdown units and keep customers fully informed of progress.
- To provide adequate coverage for holiday and sickness within the department when required
- Support other business areas when required.
What you’ll need:
- Strong communication skills, both verbally and written.
- Proven experience dealing with a high workload, able to work both proactively and reactively to resolve external complaints.
- Great customer services skills, weather gained within the hospitality or retail sectors. As long as you can understand, empathies and provide a customer focused journey.
- Have a “right first time” mentality, looking to go above a beyond to rectify technical issues, which may include serious breakdowns.
Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGen drive technology and Link escalator solutions have set industry standards for innovation and performance.
Otis has more than 69,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.- Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.- You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.- When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.- We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major
