Compliance Handler

3 weeks ago


Liverpool, United Kingdom Page Personnel Full time

Competitive salary + commission
- Internal progression scheme

**About Our Client**:
The client is currently undergoing a period of exponential growth therefor employing large scale number of staff to enable this. Our client is a specialist law firm offering a responsive legal service with a experienced team of solicitors and barristers dedicated to providing excellent client care. The client supports individuals and corporations across the nation whatever their legal need and offering a premium service in the form of legal representation.

Key responsibilities include:

- Handling and dealing with company clients
- Handling legislative cases
- Recording and ordering data
- Answering queries
- Delivering information about the clients services
- Dealing with outbound/inbound calls
- Receiving customer feedback
- Managing and handling incoming calls
- Assessing customer needs and requirements
- Verifying claims
- Reporting to team manager

**The Successful Applicant**:

- An excellent communicator, both written and spoken
- Organised
- Experienced with 1 year in customer service
- Experienced within a legal background
- Impartial and confidential
- Proficient in handling multiple cases
- Eager to learn and grow with the business
- Able to adhere to a variety of corporate regulations and internal guidelines
- Able to cooperatively or independently work
- Able to work within a rota schedule
- Able to problem solve

**What's on Offer**:

- 37.5 hour working week
- Commission based
- Rota working week: 9am-5pm/11am-7pm
- Full on boarding training
- Potential bonus in earnings
- Communal working environment
- Newly refurbished office space
- Internal progression
- 22 day holidays + bank holidays


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