Compliance Handler
1 month ago
Immediate start
- Basic salary + commission earnings
**About Our Client**:
The client is currently undergoing a period of exponential growth therefor employing large scale number of staff to enable this. Our client is a specialist law firm offering a responsive legal service with a experienced team of solicitors and barristers dedicated to providing excellent client care. The client supports individuals and corporations across the nation whatever their legal need and offering a premium service in the form of legal representation.
Key responsibilities include:
- Handling and dealing with company clients
- Recording and ordering data
- Answering queries
- Delivering information about the clients services
- Dealing with outbound/inbound calls
- Receiving customer feedback
- Managing and handling incoming calls
- Assessing customer needs and requirements
- Verifying claims
- Reporting to team manager
**The Successful Applicant**:
- An excellent communicatior, both written and spoken
- Organised
- Experiened with 1 year in customer service
- Experienced within a legal background
- Impartial and confidential
- Proficient in handling multiple cases
- Eager to learn and grow with the business
- Able to adhere to a variety of corporate regulations and internal guidelines
- Able to cooperatively or independently work
- Able to work within a rota schedule
- Able to problem solve
**What's on Offer**:
- 37.5 hour working week
- Rota working week: 9am-5pm/11am-7pm
- Commission rewards
- Full onboarding training
- Potential bonus in earnings
- Communal working environment
- Newly refurbished office space
- Internal progression
- Ladder promotion scheme
- 22 day holidays + bank holidays
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