Support Officer

3 weeks ago


Woodbridge, United Kingdom East Suffolk Council Full time

**East Suffolk Services Limited, Lowestoft NR32 2EF or Ufford IP13 6ET**:

- **£26,421 - £28,770 per annum**:

- **37 hours per week**:

- **Fixed term for 12 months**

East Suffolk Services Limited, a brand-new company launched on 1st July 2023, is an exciting place to work, delivering essential local services across the district. Our services include Waste, Public Realm, Parking, CCTV, Community Alarms, Facilities Management, Workshops, Port of Felixstowe and Cemeteries.

We currently have an opportunity to join our Senior Leadership team as a **Support Officer.**

The Senior Leadership Team need your help With the company being so new we need two people to help us get stuff done This will be a wide and varied role supporting the Directors in business as usual work, or projects that are improving out delivery.

We are really flexible in terms of hours. What do you want to work? Do you need to do the school run, have commitments during the week? Just talk to us.

**What do we need from you?**

We want someone with a passion for delivering next-level service to customers, enhancing satisfaction, driving results, supporting further business growth, and creating a positive and upbeat culture.
- Attention to detail
- Motivated to find the root cause of problems and to work with others to solve them
- To be able to pull together information and data from others to form the basis of our regular reports
- To take an issue and run with it
- To support the Directors to find solutions and options
- To help the wider team implement business improvement solutions
- To be upbeat and positively add to our culture
- To want to be part of an excellent team

You don’t have to have worked in these areas before. We need someone who is willing to try, has the experience and confidence from other roles to ask questions and get to the crux of issues. Someone who can deal with lots of stuff going on and be creative.

**Why work for us?**

East Suffolk Services Limited is a great place to work and there are lots of benefits our employees can access.

**Here are some of the main benefits**:

- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

**For more information**

For an informal discussion regarding this post, please contact **Clare Theobald** to arrange this on **01502 443332**

**Closing date: 1.00 pm, 23 November 2023.**

**Interview date: w/c 4 December 2023.**

**How to apply**

**Step 1 - **Read the advert and the **Job Description and Person Specification (docx)**

**Step 2 - **Complete the **Supporting Statement template (docx)**. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).


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