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Employee Relations Admin Assistant

7 months ago

Salford, United Kingdom Sodexo Full time

Job Introduction Are you a recent graduate seeking an exciting opportunity to kick-start your HR career? Are you eager to gain practical experience and hungry to build upon your existing knowledge? If so, we have the perfect role for you

We are currently seeking
**four **highly motivated individuals with administrative experience to join our HR team as an
**ER admin assistant**. In this position, you will have the chance to actively contribute to critical strategic HR projects, allowing you to make a significant impact and gain valuable experience in the field.

You will have the opportunity to work remotely from the comfort of your own home while also benefiting from in-person collaboration at our Salford office twice a week. The ability to commute is a vital aspect of this role, ensuring seamless connectivity and engagement with our team.

**What you’ll do**:

- Management of the data share between sites and the central team including liaising with sites and managers to ensure that responses are received in accordance with defined timescales
- Follow ups and chasers to respondents as required
- Managing the collation of responses and updating trackers
- Production of reports to demonstrate progress which can be shared with key stakeholders
- Escalation of issues to the ER Specialist and programme
- Production of letters, mail merge and delivery
- Review and extract of responses received through tools such as Microsoft Forms
- Support the business with any queries throughout the programme using materials such as FAQs
- Seek support from Subject Matter Experts with complex queries

***
**What you bring**:
**Essential**
- Excellent organisation skills with a demonstrated ability to work under pressure and manage a busy schedule
- Customer service focused and committed to providing a helpful, friendly, responsive HR service
- Awareness of goals and standards, with ability to follow tasks through to ensure quality and programme standards are met
- Well organised with ability to work accurately to tight deadlines
- Strong understanding and respect for confidentiality
- Good verbal and written communication skills including an excellent telephone manner
- Accurate keyboard and data entry skills with excellent attention to detail
- Able to work cooperatively within a team and on own initiative
- Demonstrate resilience in a changing environment
- Proficient user of Microsoft Office programs, particularly Excel and Word

**Desirable**
- Good understanding of HR processes, policies and procedures
- Experience of working in a HR Shared Service Centre as part of a team or busy modern HR department

**What we offer**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

- Flexible and dynamic work environment
- Competitive compensation
- Access to ongoing training and development programs
- Countless opportunities to grow within the company