Lettings Administrator

4 weeks ago


Leeds, United Kingdom Red Door Lets Full time

At Red Door Lets, we like to do things a little differently We like to take the time to get to know our clients and offer them a personalized service which they can’t wait to recommend. We pride ourselves on creating an enjoyable and positive working office environment.

Are you extremely organised? Are you friendly and professional with a great telephone manner? Can you work efficiently in a busy environment?

**No experience within the industry is required as full training will be provided.** Saturday working required on a rota basis.

The administrator must be friendly and approachable, well presented, extremely organised and great at multi tasking. A professional telephone manner and good organisational skills are crucial, along with the ability to offer an extremely high standard of customer service at all times.

The administrator is required to:

- Answer a high volume of calls and maintain a rapid response rate.
- Log information on calls received, where required and maintain detailed and accurate records.
- Communicate and liaise verbally and in writing between customers/ suppliers/ visitors/ enquirers/ relevant staff, interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
- File data and perform other routine clerical tasks as assigned and for other departments if needed.
- Perform reception duties in an efficient, professional and courteous manner.
- Operate a variety of standard office machines, including a personal computer and a variety of computer software, scanner, phone, fax and photocopier.
- Establish and maintain effective working relationships with co-workers, supervisors and the general public.
- Support the lettings team with administration relating to the letting of property.
- Liaise with tenants, landlords and any other office administration.
- Book viewing appointments and on occasion answer enquiries.
- Ensure any paperwork is completed and appropriately filed.
- Maintain regular consistent and professional attendance, punctuality and personal appearance.
- Pursue personal development of skills and knowledge necessary for the effective performance of the role.

Experience is not essential as training will be provided.

Included with the job role:
HOLIDAY **28 days paid annual leave**

WORKING HOURS *Mon-Thurs 9.00-17.30 Fri 9.00-16.30 and Saturdays 10.00 - 16.00 on a rota basis*

**A friendly team and a truly great working atmosphere **

If you think you are the organised and enthusiastic individual we are looking for then send your CV. Good luck

**Job Types**: Full-time, Permanent

**Salary**: £17,000.00-£21,000.00 per year

**Benefits**:

- Casual dress
- Company events

Schedule:

- Monday to Friday
- Weekend availability

Work Location: One location

Reference ID: RD-LA-23



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