Housing and Wellbeing Officer

3 weeks ago


Leeds, United Kingdom Search Consultancy Full time

**HOUSING & WELLBEING OFFICER**
Search Consultancy are looking for Housing & Wellbeing Officers, to provide various forms of support to our vulnerable customers with learning disabilities and difficulties helping them live as comfortably and independently as possible.
**PURPOSE OF ROLE**:

- To provide assistance to customers with learning difficulties and disabilities, supporting their needs and helping them live independently.
- To work as part of a team to manage high quality accommodation, ensuring the safe running of the building, taking the lead on health & safety responsibilities.
- To maintain the security and safety of customers, colleagues, visitors, contractors as well as the premises, and equipment.
**KEY RESPONSIBILITIES**:

- To ensure safeguarding concerns are dealt with accordingly, and appropriate action is taken in line with Great Places procedures
- To record and report any concerns about any customer(s) welfare in accordance with the correct processes;
- To provide assistance and guidance to our customers; supporting them to manage their own support needs as well as develop their independent living skills
- To take appropriate immediate action in emergency situations this includes contacting the necessary emergency services and effectively deescalating the situation
- To appropriately ensure the building is secure
- To ensure the health & safety of the building by completing relevant checks, this includes fire alarm testing and being able to identify and report communal repairs
- To ensure all cleaning duties of all communal areas and void properties are carried out, once a customer has moved out
- To take part in training and team meetings
- To adhere to all working practices and relevant guidelines in our Independence and wellbeing framework
- To prepare meals such as breakfast and dinner for a small number of customers daily.
**EXPERIENCE & SKILLS**:

- Experience of providing a customer facing, front line service in a fast and busy environment
- Experience/awareness of safeguarding
- Experience of lone working and using own initiative
- Experience of working in a customer focused environment
- Awareness of Health & Safety best practice and issues
- Experience of cleaning and housekeeping
- Experience of working with learning disabilities and difficulties.
**If you have the above experience, please contact us asap on to register your details, or send us your CV to. If you meet the relevant criteria, you will be invited to attend an interview**.



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