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HR Service Coordinator

5 months ago

Hoddesdon, United Kingdom VolkerWessels Full time

Location: Hoddesdon, Hertfordshire
12 month maternity cover
All great things start somewhere, and here at VolkerWessels UK they start with you. We're looking for capable, down-to-earth people with an appetite for exciting challenges.
VolkerWessels UK is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.
This roles main purpose is to deliver a customer focused effective and efficient HR transactional and administrative service.
**Key accountabilities**
- Provide an effective, quality transactional service across the areas of the employee life cycle as required.
- Contribute to a flexible and resilient service by developing proficiency in multiple disciplines within the transactional service centre
- Provide 1st line HR Advice, respond, manage and resolve customer enquiries and requests for service support in line with the relevant policies and service level agreement.
- Contribute to reports and statistics through maintenance of accurate information and data records,
- Take personal responsibility for prioritising workload in accordance with agreed deadlines and delivery standards
- Prepare, collate and record information across HR, ensuring accuracy and integrity of data within all already of responsibility.
- Contribute to the process of continuous development within HRSC.
- Contribute to the effective running of the HRSC by carrying out ad hoc or rostered team tasks as required.

**Skills & experience**
- GCSE English Language Grade C or above or equivalent level qualification, or demonstrable previous experience in preparing written correspondence and communicating with internal and external customers in writing
- Experience of providing excellent customer service to include dealing directly with customers over the phone and also face to face
- Experience in using computerised databases
- Experience in dealing with confidential matter
- Strong organisational skills
- Good team worker

Desirable:

- Experience in HR Processes
- Giving generalist advice on recruitment, employee relations or post-employment matters
- Certificate on Personnel Practice, or equivalent qualification.
- Experience with iTrent, Cherwell Service Management System or TalentLink

**Other**
Our Hoddesdon office has spacious car park with EV charging points, on-site canteen, providing a range of healthy and nutritious food and drink and on-site gym.
We offer a range of benefits, including: Competitive salary, pensions, competitive annual leave and an additional day off on your birthday, private medical care and many more.
We believe in pushing boundaries in the pursuit of equality, diversity and inclusion. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.

**Job Type**: Temporary