Booking Team Senior Clerical Officer
7 months ago
Main Duties and Responsibilities Register referrals from all sources on the patient administrative system (PAS) and book appointments in accordance with clinical need and within local and national targets. Telephone patients to offer appointment dates and times, in accordance with consultant prioritisation, Trust standards and NHS targets, using PAS and the national E-Referral Service systems to record appointments made Manage the Envoy reminder service responses. Offer appointments to suspect cancer and other urgent patients according to Trust standards and within NHS target times and recording the data on the Somerset database Manage and monitor all patients waiting for an appointment on the Outpatient Waiting List Scan/upload all new referrals to the Evolve scanning system Answer general telephone enquiries, taking responsibility for callers or forwarding calls to the relevant department Respond verbally to complaints in a polite and professional manner seeking to find a resolution on behalf of the caller. Those which cannot be resolved to be passed to a manager or other departments in the Trust for action Input, monitor and manage patient information on various IT systems Discharge old and expired episodes on PAS, completing and updating the patients pathway Liaise with referrers/ GP practices regarding incorrect patient information or referrals Liaise with multidisciplinary internal teams regarding clinic utilisation Cancelling clinics for clinical staff leave including emergency cancellations Escalating concerns and lack of capacity to the relevant business groups The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately.
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Booking Team Senior Clerical Officer
2 weeks ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeWe have an exciting opportunity within the Outpatient Booking Team at Stockport NHS Foundation Trust. The post holder will be expected to undertake a variety of administrative tasks across all aspects of the Outpatient Booking Team. The role will also include phone sessions throughout the week. - Excellent communication skills - A flexible approach to work...
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Clerical Officer Booking Team
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeTo support the administrative functions within the Out-patient Booking Team at Stockport NHS Foundation Trust. This post will be based within the Outpatient Booking Team and flexibility to work in all sections of the department will be expected on completion of training. Uploading of referral letters to the Evolve scanning system including 2 week wait...
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Booking Team Senior Clerical Officer
1 week ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeWe have an exciting opportunity within the Outpatient Booking Team at Stockport NHS Foundation Trust. The post holder will be expected to undertake a variety of administrative tasks across all aspects of the Outpatient Booking Team. The role will also include phone sessions throughout the week. - Excellent communication skills - A flexible approach to work...
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Booking Team Senior Clerical Officer
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeWe have an Exciting opportunity within the Outpatient Booking Team at Stockport NHS Foundation Trust. The post holder will be expected to undertake a variety of administrative tasks across all aspects of the Outpatient Booking Team. The role will also include phone sessions throughout the week. - Excellent communication skills - A flexible approach to work...
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Booking Team Senior Clerical Officer
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeWe have an Exciting opportunity within the Outpatient Booking Team at Stockport NHS Foundation Trust. The post holder will be expected to undertake a variety of administrative tasks across all aspects of the Outpatient Booking Team. The role will also include phone sessions throughout the week. Excellent communication skills A flexible approach to work and...
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Clerical Officer
1 week ago
Stockport, United Kingdom NHS Professionals Full time**Job Title**: Clerical Officer **Trust**:Stockport NHS Foundation Trust **Location**:Stepping Hill Hospital, Poplar Grove, Hazel Grove, Stockport, SK2 7JE **Department**:Integrated Care **Band/Pay rate**: Band 2, £9.65 per hour **Hours**: Monday - Friday, Between 8:00am - 5:00pm (37.5 Hours) **Placement Ref**: 52306 **_**_ - **COVID-19 vaccination...
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Booking Team Clerical Officer
5 days ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeTo support the administrative functions within the Outpatient Booking Team at Stockport NHS Foundation Trust. Uploading of referral letters to the Evolve scanning system. - To provide administrative support across the department by printing and processing worklists off the national e-Referral System (eRS) onto the Patient Administration System (PAS). -...
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Booking Team Clerical Officer
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timePrevious Applicants Need Not Apply* To support the administrative functions within the Outpatient Booking Team at Stockport NHS Foundation Trust. Uploading of referral letters to the Evolve scanning system. - To provide administrative support across the department by printing and processing worklists off the national e-Referral System (eRS) onto the...
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Booking Team Senior Clerical Officer
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeWe have an Exciting opportunity within the Outpatient Booking Team at Stockport NHS Foundation Trust. The post holder will be expected to undertake a variety of administrative tasks across all aspects of the Outpatient Booking Team. The role will also include phone sessions throughout the week. Excellent communication skills A flexible approach to work and...
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Booking Team Senior Clerical Officer
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeWe have an Exciting opportunity within the Outpatient Booking Team at Stockport NHS Foundation Trust. The post holder will be expected to undertake a variety of administrative tasks across all aspects of the Outpatient Booking Team. The role will also include phone sessions throughout the week. Excellent communication skills A flexible approach to work and...
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Clerical Officer
6 days ago
Stockport, United Kingdom NHS Professionals Full timeJob Title: Clerical Officer Location/Trust: Stepping Hill Hospital, Stockport Department: Endoscopy Band/Pay rate: £9.49 per hour Hours: 37.5 Hours, Monday - Friday, 08:00am to 04:00pm/09:00am to 05:00pm (ROTA). Placement Reference: 48299 and 48300 **_The Role_** - Would you like to be part of a team that works well together, always there to help each...
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Community Clerical Officer
4 days ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeCommunity Clerical Officer - 37.5 hours per week (Flexible) - Band 2 We require able multitaskers to join our team and the ideal applicant must be a dynamic individual who can work under pressure, is a great communicator, takes pride completing a task to a high standard and is able to work flexibly to cover the needs of the service - Applicants should have...
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Clerical Officer
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeAn exciting opportunity has arisen for the recruitment of a part time Clerical Officer to work with the Stockport Colorectal Nurse Specialist Team. The role involves a wide range of clerical duties. The post holder will be based at Stepping Hill Hospital and will under supervision, be responsible for the preparation of CNS records for the Specialist...
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Community Clerical Officer
2 weeks ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeWe are currently looking for Community Clerical Officers to provide high quality reception and admin support to clinical services across the Stockport area We require able multitaskers to join our team and the ideal applicant must be a dynamic individual who can work under pressure, is a great communicator, takes pride completing a task to a high standard...
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Community Clerical Officer
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeFull & part time hours available. Previous applicants need not apply We are currently looking for a Community Clerical Officer to provide high quality reception and admin support to clinical services across the Stockport area We require able multitaskers to join our team and the ideal applicant must be a dynamic individual who can work under pressure, is a...
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Radiology Clerical Officer
4 days ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full time1 X FULL TIME POSTS We are looking for a highly motivated Clerical Officer to join our administrative team. The successful applicant will be expected to undertake a range of duties and should be well organised and able to communicate effectively with a wide range of staff groups and sensitive to the needs of patients. They must be a team player who is...
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Community Clerical Officer
2 weeks ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeWe are currently looking for Community Clerical Officers to provide high quality reception and admin support to clinical services across the Stockport area We require able multitaskers to join our team and the ideal applicant must be a dynamic individual who can work under pressure, is a great communicator, takes pride completing a task to a high standard...
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Community Clerical Officer
4 days ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeWe are currently looking for Community Clerical Officers to provide high quality reception and admin support to clinical services across the Stockport area We require able multitaskers to join our team and the ideal applicant must be a dynamic individual who can work under pressure, is a great communicator, takes pride completing a task to a high standard...
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Radiology Clerical Officer
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeRadiology Clerical Officer - 37.5 hrs per week (Monday - Friday, 08.30 - 17.00 hrs) We are looking for a highly motivated Clerical Officer to join our administrative team. The successful applicant will be expected to undertake a range of duties and should be well organised and able to communicate effectively with a wide range of staff groups and sensitive...
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Radiology Clerical Officer
7 months ago
Stockport, United Kingdom Stockport NHS Foundation Trust Full timeRADIOLOGY CLERICAL OFFICER - 30 Hours per week (08:30 hrs - 17:00 hrs Monday, Tuesday, Thursday, Friday) We are looking for a highly motivated Clerical Officer to join our administrative team. The successful applicant will be expected to undertake a range of duties and should be well organised and able to communicate effectively with a wide range of staff...
