Statutory Maintenance Controller

4 months ago

Glasgow, United Kingdom Atalian Servest Full time

**Reference: /em/30-06/896/13**

**Job Title: Statutory Maintenance Controller**

**Salary: Competitive**

**Working Hours: Monday to Friday - 08:00 - 16:30 - 37.5 hours per week**

**Location: Cameron Court, Cameron Street, Hillington, Glasgow**

**Business Overview**

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

**Role Overview**

We are currently looking for a Statutory Maintenance Controller to join our team in Glasgow

An exciting role for a Statutory Maintenance Controller to join Atalian Servest to join our busy team within the Glasgow office
The role involves planning & co ordinating delivery of statutory and critical maintenance tasks to various clients estate within our portfolio, overseeing to completion stage and quality controlling inspection documents and raising corrective work requests.

**Benefits**
- Holiday Allowance and Company Pension
- Mileage allowance
- Earn up to £500 for Employee Referrals
- Wide range of retail discounts, and corporate perks
- Join our Cycle to Work scheme
- Fully funded qualifications via our Apprenticeship levy
- Win monthly Superstar Awards

**Your primary responsibilities will include**:

- Ensure clear and concise quality updates reflecting true job progression are being used.
- Prioritise numerous competing tasks; continuously monitor the progress of work whilst communicating any delays to the relevant people
- Ensure all engineer and supply chain paperwork is quality checked and uploaded as required.
- Chase missing paperwork from field team or third-party supply chain.
- Raise and track corrective works activity arising from statutory inspections.
- Effectively manage a significant workload in a fast-paced environment.
- Work in conjunction with the Operations/Project Managers to ensure seamless management and delivery of contract.
- To assist in keeping WIP levels on contracts to a minimum by ensuring timely completion of jobs.
- Ensure any interactions with all customers reflects positively on the company.
- Updating internal CAFM system.
- Any other administrative work as required.

**Customer**
- Provide reporting/updates to operational teams or others as necessary to demonstrate the fulfilment of contract requirements.
- Ensure client and internal systems are updated within set timescales throughout the life of the job.
- Respond to all customer chases/escalations within internal SLAs.
- Closing of tasks appropriately.

**Planning & Organising**
- Produce relevant information and updates required for inclusion in client/contract reports.

**Commercial / Financial**
- Mitigate risk against performance penalties for failures by ensuring all tasks are updated timely, and in line with contractual requirements.
- Jeopardy Manage specific tasks in line with SLAs/KPIs in order to reduce financial penalties.
- Ensure purchase orders are raised accurately.

**Team**
- Work together with wider teams including supervisors, managers and directors in order to achieve collaboratively.
- Support manager with updates as and when required
- Work closely with commercial admin team in order to speed up the job lifecycle.

**About You**:

- **_ Applicant must have the right to work in the UK_**:

- _ Experience working within a facilities management helpdesk is advantageous._
- _ Administrative experience is essential._
- _ Good understanding and experience with Microsoft Office software packages and general IT knowledge._ **Microsoft Excel - a higher degree of efficiency needed**:

- _ Experience in using CAFM or other management systems._
- _ Self-motivated and enthusiastic._
- _ Excellent & articulate communication skills._
- _ Organisation and time management._
- _ Ability to work under pressure and to tight deadlines._
- _ Demonstrate good team working ability._

This role will require Disclosure Scotland Clearance. A baseline or other similar security clearance may also be required.

**How to apply**

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500 (T&Cs apply)

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