Front of House Receptionist

2 months ago


Sheffield, United Kingdom Unitemps Full time

**Role**

You will be working on site at Student Residences in Sheffield, to assist new students settle into their accommodation before the start of the new academic year.

This role is from the 2nd May until the end of May with possibility of extension.

**Duties and responsibilities**
- Provide front desk and telephone support; managing and dealing with day to day queries.
- Ensuring expectations and satisfaction is achieved in line with the National Code of Standards and LIV Student’s own procedures.
- Engaging with residents to help provide a ‘home-from-home’ experience.
- Arranging and assisting with Student Experience events and administration.
- Ensure visitors are signed in and out of the site in accordance with procedures.
- Be proactive and inform the management team of any problems and situations arising.
- Ensuring customer expectations and satisfaction is achieved in line with the National Code of Standards and Liv Student’s own procedures.
- Ensuring a high standard of customer service at all times.
- Provide general administrative support to the management team including writing letters, raising invoices, filing, photocopying, receiving payment and issuing receipts.
- Ensuring all office administration is completed in a timely and accurate manner.
- Maintain records of students and occupancy lists.
- Check daily night services/Student Ambassador logs and record and inform management of any incidences.
- Carry out any reasonable ad hoc requests by management team.

**Skills and experience**
- A good working knowledge of MS Word, Excel, Outlook
- Excellent Customer Service skills
- Previous experience in either hospitality or events where you have had to deal with people
- Outgoing personality
- The ability to work as part of a team

**Additional information**

We are looking for someone to work from the 2nd May.

You will work 8.5 hours per day (including a half hour unpaid lunch) and shifts will be on a rota between 08:00-19:00.

E.G.

08:00-16:30 or 10:30-19:00

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £10.42 per hour

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location

Application deadline: 02/05/2023
Reference ID: 1058018
Expected start date: 02/05/2023



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