Front of House Assistant in Luxury Care Home

2 weeks ago


Sheffield, United Kingdom Bridgedale House Full time

**Role**: Receptionist

Responsible to: Manager and Directors, Team Leaders

**Purpose**
- Treat the service users with, Respect
- Protect the service users Privacy and Dignity at all times
- Promote Independence of service users
- Provide a personal service to residents and visitors
- Provide assistance to the homes directors

**Principle Responsibilities**
- Ensure all communal areas are kept tidy and well presented (first task in a morning)
- Play Alexa with age appropriate music
- Answer the telephone, take accurate messages and relay to the appropriate person (record company, name etc)
- To ensure that relatives are assisted with making arrangements with visiting their relatives during the pandemic (and following)
- Provide refreshments to visitors (when possible)
- Support residents to their rooms to receive visitors

*Update residents birthday list, order flowers and write card
- Complete hairdressing list and support residents to the salon
- Liaise with maintenance and housekeeping with deliveries such as pad, cleaning products
- Maintain the waiting list and liaise with prospective residents (offer walk rounds when able)
- Top up water in vases and arranging flowers
- Take post to residents/manager and team leaders
- Deliver papers to the residents
- Make refreshments for the residents in between drinks times
- Set up new staff files
- Replenish activity list and remove the old
- Post out brochures
- Take post for posting as required
- PLEASE NOTE: Infection Prevention and Control is integral to this post. The post holder should at all times demonstrate effective infection prevention and control and hygiene practice”.

**Salary**: £10.50 per hour

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Application deadline: 21/08/2023
Expected start date: 04/09/2023


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