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Front of House Team Member

4 months ago

Sheffield, United Kingdom Old Red Lion Grenoside Full time

**Job Description - Front of House Assistant**

**Overview**

ROLE: FRONT OF HOUSE ASSISTANT

SALARY: £8.00 - £11.00 dependent on age and experience.

HOURS: 20-30 PW

SHIFT PATTERN - SUNDAY TO SATURDAY ROTA BASIS

**KEY BENEFITS**

**GOOD SALARY & WORK LIFE BALANCE / CAREER DEVELOPMENT & TRAINING / PENSION SCHEME + 28 DAYS HOLIDAY (PRO-RATA) / GREAT VIBES - MANY OF OUR STAFF HAVE 10 YEARS PLUS SERVICE / NO LONE WORKING**

**EXPERIENCE (NOT ESSENTIAL - FULL TRAINING IS PROVIDED)**

**Qualifications**

Full training is provided where deemed necessary.

**Summary**

Front of House Assistants will support the Shift Supervisor and Front of House Manager to ensure the smooth day to day running of the Front of House. They will ensure their customer relation skills are always excellent along with there hygiene and cleanliness.

**General Duties**
- Prepare a variety of drink & food items
- Interacting with customers (including serving food and drink) and ensuring that high standards of customer service are maintained;
- Ensure all marketing is distributed accordingly
- Monitor profitability and performance to ensure sales targets are met or exceeded
- Ensure all mandatory training is up to date
- Promote the pub always in a positive manner
- Adhere and adapt to all current, amended a new policies and procedures with ease
- Maintain fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards.
- Ensure food and drink quality is prepared to maintain 100% customer satisfaction.
- Ensure you work together as a team to provide the products and service your superiors and company policies expect
- Carry out all general and deep cleaning duties throughout the whole pub to ensure the highest standards are be met
- Prepare and take money transactions

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Employees will follow any other instructions, and perform any other related duties, as assigned by their line manager.

**Job Types**: Part-time, Permanent
Part-time hours: 16-20 per week

**Salary**: £8.00-£11.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Application question(s):

- How many years of experience in hospitality do you have?
- Have you worked in a food-led pub within the past 2 years?
- Have you worked on a bar within the past 2 years?

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: OldRed2108