Medical Administrator

2 weeks ago


Milton Keynes, United Kingdom CMK Medical Group Full time

**Previous applicants need not apply.**

**Company description**

We are seeking a medical receptionist who is enthusiastic and motivated with customer care or secretarial experience. If you have any general practice experience and have used SystmOne that would be a benefit, but is not essential.

A varied role of reception and administration. You must be able to work as part of our late night team provide a service to our patients.

This is an excellent opportunity to enhance your administrative skills. The practice is a GP training practice and also has a proven record of developing non clinical staff.

You must be confident and flexible, able to work as part of our friendly team and also independently. Caring and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

**Job description**

JOB TITLE: MEDICAL RECEPTIONIST

REPORTS TO: Assistant Practice Manager

Job summary:
The post holder will provide a high quality and responsive reception service to all patients ensuring that the reception runs efficiently and in accordance with the practice requirements.

Job responsibilities:
General Duties
- To answer telephones promptly ensuring that all in-coming lines are covered at all times. This will be the main part of this job role with other admin duties.
- To make appointments and book patients in when they arrive for an appointment in accordance with the practice appointment system and to provide a helpful and friendly service to patients ensuring also that the reception area is tidy and welcoming.
- To communicate with patients via online messages and website forms.
- To comply with the practice protocol for the printing of prescription requests and queries.
- To comply with the practice procedure for the registration of new patients, temporary patients, private patients and those seen as emergency or immediately necessary.
- To comply with practice protocol for the collection of results from the hospital on a daily basis and advise patients of any action/advice requested by the GP.
- To follow practice procedure regarding letters that arrive at the surgery either externally by post or internally from the hospital.
- To comply with the protocols in place at the practice for the scanning/indexing and workflow of correspondence.
- To comply with the protocol for deducting patients who have moved out of the practice catchment area and to follow the procedure for making up records for a new patient when their medical records are received from their previous surgery.
- To comply with all relevant practice procedures, regulations and protocols and to maintain confidentiality at all times with particular reference to patient records.
- To liaise with the Assistant Practice Manager and/or Practice Manager when required and follow instructions from them when necessary.
- To act as receptionist to a named GP or nursing team.
- To undertake any other duties as deemed appropriate by the Practice.

Training and personal development
- To participate in an annual appraisal and personal learning and development plan.
- To take responsibility for own development, learning and performance.
- To complete online training and attend courses offered.

Liaison
- To work closely with all staff within the practice to ensure that good practice is followed and issues are resolved before they escalate. To report any unresolved problems to the relevant member of the senior management team.
- To establish and maintain good liaison with other surgeries and agencies including secondary care to ensure high standards of patient care.

Meetings
- To attend and contribute to practice and external meetings as required.

Confidentiality
- To ensure that national guidelines and regulations regarding information governance are followed and that any breaches are reported to the data and information manager who is the nominated Caldicott guardian.
- To ensure that staff information is managed in accordance with practice guidelines.
- To ensure that any information relating to the practice as a business organisation is treated as strictly confidential.

Health & safety
- To follow the health and safety policies and procedures of the practice and any national and local guidance and regulations.
- To use personal security systems within the workplace according to practice guidelines
- To actively identify, report and correct any health and safety hazards and infection hazards immediately when recognised.
- To keep own work areas and general/patient areas clean and well organised.

Equality and diversity
- To act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- To respect the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- To behave in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, p



  • Milton Keynes, United Kingdom Fishermead Medical Centre Full time

    We are seeking a medical Receptionist / Administrator who is enthusiastic and motivated with excellent reception, admin and customer service experience. If you have general practice experience and have used SystmOne that would be desirable. This is a varied role of reception and administration with lots of patient focussed interaction. You must be able to...


  • Milton Keynes, United Kingdom Central and North West London NHS Foundation Trust Full time

    Working Hours Monday to Saturday 8am-8pm rotational We are looking to recruit a part time Medical Secretary/Team Administrator to support our Crisis/Home Treatment Team at the Campbell Centre. This is a fixed term post for 12 months to cover maternity leve. You should have excellent communication skills with a focus on customer service being one of the...


  • Milton Keynes, United Kingdom Aspire Personnel Ltd Full time

    Part Time Medical Administrator Our client is looking to recruit an experienced Administrator to work in the back office of their Doctors surgery. Part time hours are 30 hours a week/ 6 hours a day start time can be either 8.30 or 9.00am JOB SPECIFICATION: - Open physical mail arriving by Royal Mail and internal courier, sort and scan - Download other...

  • Medical Secretary

    15 hours ago


    Milton Keynes, United Kingdom Oxford Health NHS Foundation Trust Full time

    We are looking for an excellent Medical Secretary to join our team at Marlborough House, Milton Keynes. You would be assigned to specific consultant psychiatrists to provide direct administrative support and be part of the administrative team supporting the wider clinical team. We are looking for an enthusiastic, flexible, empathetic and self-motivated...


  • Milton Keynes, United Kingdom Whaddon Healthcare Full time

    Working Hours for this role will be 9am - 5pm, Monday to Friday. Applicants must have excellent computer skills and desire to learn in order to carry out general administrative duties and scanning. The ability to prioritise the challenges of a varied daily workload is desired. The post holder will have particular responsibility for prescriptions, scanning,...

  • Pa/office Manager

    5 days ago


    Milton Keynes, United Kingdom Pertemps Medical Full time

    **PA/Office Manager - £25k Pro Rata - Part-time 25hrs per week (flexible) - Milton Keynes** **Company**:Pertemps Medical **Location**: Milton Keynes, Kents Hill. **Salary**: £25,000 Pro Rata **Hours**: Flexible **Job Type**:PA/Office Manager **Start Date**:ASAP We have a great opportunity for a dynamic PA/Office Manager to join a growing recruitment...


  • Milton Keynes, United Kingdom Aspire Personnel Ltd Full time

    Our client is looking to recruit a Medical Administrator for their busy surgery Must have * General IT skills (Word/excel/email) * Be willing to learn our specific computer software * Be happy to work alone but also part of a Team * Be confident and accurate * Have some flexibility to cover other roles within the Practice (with appropriate...

  • Administrator

    1 week ago


    Milton Keynes, United Kingdom WILD RECRUITMENT Full time

    A new opportunity has come up for one of our great clients based in Milton Keynes working as an Administrator working on a temporary basis, there is a possibility to go permanent. You will be responsible for supporting the team with admin duties. **The Role**: - Uploading information - Copying and pasting information - Liaising with internal teams -...

  • Administrator

    1 day ago


    Milton Keynes, United Kingdom WILD RECRUITMENT Full time

    Currently working with a great company looking for an Administrator. This is an established company who really value their employees, based in Milton Keynes. **The Role**: - Support a team with administrative duties - You will assist with creating records - Processing queries - Updating any changes - Any other admin duties that are...

  • Administrator

    1 day ago


    Milton Keynes, United Kingdom Wild Recruitment Full time

    Currently working with a great company looking for an **Administrator**. This is an established company who really value their employees, based in Milton Keynes. **The Role**: - Support a team with administrative duties - You will assist with creating records - Processing queries - Updating any changes - Any other admin duties that are...

  • Administrator

    16 hours ago


    Milton Keynes, United Kingdom Central and North West London NHS Foundation Trust Full time

    An opportunity has arisen within the Milton Keynes Lifespan Eating Disorder Service based at Neath Hill Medical Centre for a full time Team Administrator. You will be working with a passionate, caring and supportive multidisciplinary team. You will be required to offer support to the clinical team and service users. Tasks will include: organising meetings,...


  • Milton Keynes, United Kingdom Pertemps Medical Full time

    **Quality Assurance Director - £50 - £80k - Pertemps Medical - Milton Keynes** **Location**: Kents Hill, Milton Keynes **Job Role**: Quality Assurance Director **Sector**: Medical Recruitment **Salary**: £50-£80k **Hours**: Full-time 40hrs per week Mon-Fri **Job role**: The Quaility Assurance Director is an executive Board Member of Pertemps Medical...


  • Milton Keynes, United Kingdom Wild Recruitment Full time

    **EFREG-991119_1687519808**: Salary Package: £25000 - £25900 per annum Location: Milton Keynes, England Consultant: Emma Foley Posted: 23/06/2023 Description: Currently working with a great company looking for an Applications Administrator. This is an established company who really value their employees, based in Milton Keynes. **The Role**: - Support a...

  • Physician Associate

    4 days ago


    Milton Keynes, United Kingdom Stony Medical Centre Full time

    Responsibilities & Duties Delivering a high standard of patient care using advanced autonomous clinical skills with in-depth theoretical knowledge and evidence based practice Managing a clinical caseload Dealing with presenting patients needs in a primary care setting Providing clinical leadership where appropriate within the practice Supporting other...

  • Administrator

    3 days ago


    Milton Keynes, United Kingdom Wild Recruitment Full time

    Wild recruitment are currently recruiting for an **Assessment Executive** based in Milton Keynes. Working for a fantastic company who provide great benefits and take care of their employees, this is a great opportunity to join their friendly team in a very busy administrative/customer Service role. **The Role**: - Working within a team to support the...

  • DC Pensions

    2 weeks ago


    Milton Keynes, United Kingdom E-Fab Recruitment Full time

    ROLE PURPOSE One of our Financial Services clients requires a Senior Administrator who has experience of managing and delivering Defined Contribution (DC) / Master Trust Pensions support and Group Risk administration support (Hybrid working). The successful applicant will have experience of administering group life assurance schemes (both Registered and...

  • Medical Receptionist

    16 hours ago


    Milton Keynes, United Kingdom Westcroft Health Centre Full time

    We are looking for an experienced, keen and enthusiastic person to join our team of receptionists in our friendly GP surgery. Our team supports 7 GPs as well as a nursing team in all aspects of administration so a flexible pro-active approach is required as well as the ability to multi-task. This is a varied and interesting role in a challenging environment...

  • DC Pensions

    Found in: Whatjobs ES C2 - 5 days ago


    Milton Keynes, United Kingdom E-Fab Recruitment Full time

    ROLE PURPOSEOne of our Financial Services clients requires a Senior Administrator who has experience of managing and delivering Defined Contribution (DC) / Master Trust Pensions support and Group Risk administration support (Hybrid working).The successful applicant will have experience of administering group life assurance schemes (both Registered and...


  • Milton, United Kingdom Milton surgery Full time

    Small friendly GP practice requires Receptionist/Administrator to join our friendly team. Good communication and keyboard skills required. Must be IT literate 18-25 hours a week. The surgery is open from 8.00am-6.00pm Monday to Friday and therefore shifts at the surgery cover the hours of 7.45am to 6.15pm. **Purpose of job/responsibility for**: Checking...


  • Milton Keynes, Buckinghamshire, United Kingdom Brook Street Full time

    Our client is looking for a Secretary/ Administration Support located in Milton Keynes working for well-established Accounting group. You will be completing documents, responding to emails / call enquires, typing letter, reports, documents and mail merges, managing diaries, post, documents management and day to day operational administration support. The...