Private Secretary

5 months ago

Glasgow, United Kingdom Ofgem Full time

As the GB’s regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe and environmentally sustainable energy supply. The energy market situation in recent months is unprecedented. The record increase and volatility in global gas prices has put the energy market under severe strain, and is putting upward pressure on customers’ energy bills. Now more than ever we need to go further and faster in pursuing the country’s climate goals and reduce our reliance on fossil fuels to protect ourselves from similar future price shocks.

As a Private Secretary working closely with one of our Directors, you will be a key point of contact - acting as a high-level gateway throughout the organisation and wider government, ensuring effective prioritisation of the Director’s time. You will have experience working at pace with confidential and sensitive information.

Day-to-day, you’ll be ensuring papers, briefings and submissions meet quality standards and expectations, providing feedback as necessary to teams, so that the Director is well briefed on the issues at hand. You’ll also have a solid understanding of the Director’s views and working style and provide teams with a reliable steer accordingly.

As you will be managing senior relationships both within Ofgem and beyond the organisation, you will need to possess excellent communication and relationship building abilities. You will pride yourself on your time management, organisational and influencing skills which will be utilised fully in Ofgem’s fast-paced collaborative environment.

If you are looking for a role that is fast-paced, has highly varied work where every day is different, enjoy building and managing relationships, and are assured in engaging and influencing at senior levels we would like to hear from you.

**Job description**

Ofgem is looking for six Private Secretaries to support senior leaders across the organisation. The roles are an opportunity to work at the centre of the organisation, either in a Private Office or in the CEO’s Delivery Unit, and will involve working closely with Ofgem’s senior leadership team, as well as with teams right across the organisation, on a number of challenging and high-profile issues.

As Private Secretary, you will act as a high-level gateway between the senior leader and their teams, the wider organisation, and the external environment, ensuring that their time is optimised, information flows are prioritised, and teams are steered to deliver the right outputs on time. You will need to develop expertise quickly, ensuring that you’re able to dive into some areas in more depth when required, coordinating progress and ensuring delivery on some high profile, cross-cutting areas. You will have a key role to play in driving high performance and ensuring the organisation operates effectively, which is key to delivering on our goals of protecting consumers and facilitating the net zero transition. If you thrive on fast-paced, highly varied work where every day is different, enjoy building and managing relationships, and are assured in engaging and influencing at senior levels this role is for you.

**Key Responsibilities**
- Act as a conduit for the senior leader across the organisation, representing their views effectively to steer teams, and filtering and synthesising information coming in.
- Bring organisational and coordination skills to cross-cutting areas as required, setting timetables and milestones and ensuring delivery to time.
- Ensure papers, briefings and submissions meet quality standards and expectations before submission, providing feedback as necessary to teams.
- Review, summarise and advise on submissions, correspondence, briefing and speeches as necessary, on a wide range of topics.
- Proactively build effective relationships on behalf of the senior leader with staff at all levels within Ofgem, regulatory bodies, government, and external stakeholders as necessary - and where necessary represent them in meetings to ensure their views are represented and any actions tracked to completion.
- Attend meetings, ensuring the senior leader is briefed, providing on the spot advice as required and actions are tracked to completion.
- Work collaboratively with the Private Office network across Ofgem.

**Key Outputs and Deliverables**
- Play a key role in the immediate and wider Private Office and Secretariat network, supporting others and ensuring delivery of the team’s shared objectives.
- Delivery of any relevant coordination projects to time and a high standard.
- Smooth running and efficient administration of relevant Private Office tasks.
- A solid understanding of the senior leader’s views and working style and provision of reliable steers to the organisation.
- Strong relationships with internal and external stakeholders - underpinning resilience in a crisis or when dealing with sensitive or conten

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