Telesales Team Leader

2 weeks ago


Remote, United Kingdom YouFibre Full time

**Description**:
**Telesales Team Leader**

**Reporting to**: Head of Telesales

**Remote**

**Full Time**

**Salary** - £25,000 - £27,000 Per annum, PLUS monthly commission

**About YouFibre**:
YOU, are a team of experts on a mission to provide Faster, Fairer, Kinder Internet across England. Founded in 2019, we’re on a mission to bring ultrafast Internet to our customers. Guided by the principles of flawless customer support, fair contracts, and affordable pricing, YOU brings the full fibre experience direct to your home to create the best Internet experience possible.

We’re a high-performing team. Every member of our team is empowered to take ownership of their work, striving for personal accountability, and rewarded with endless opportunities to develop.

**Job Purpose**:
We’re looking for a Telesales Team Leader, that can embody the company and its values. You’ll be able to lead and manage a team successfully who achieves and exceeds their tasks given to them.

You’ll be able to sell on the phone every day to a high standard, and, most importantly, someone who enjoys it You will be responsible for contacting many areas of the UK via phone, whilst converting prospects and leads into orders. As well as leading your team to deliver company KPI’s and offer exceptional customer service on every call.

We have an excellent product that we, and our customers, are incredibly excited about. We now want to ensure our brand, marketing, sales and customer service maximise our potential. You will also be responsible for administrative activities to facilitate the smooth

**Key Responsibilities**:

- Daily coaching and support with customer conversations
- Monitoring, coaching and supporting the team's performance to achieve set goals
- Oversee and drive the usage of queue management through our systems, distribute customer request tickets and follow up with the team to completion
- Build and present reports on the team's performance
- Support the department manager with team one to ones
- Support the department manager with performance reviews
- Maintaining high standards of customer service and work quality throughout the team
- Call monitoring on a regular basis, followed up with coaching and training for the team
- Supporting with customer escalations
- Deputise in the absence of the department manager
- Achieve and maintain personal goals each month
- General administrative duties related to role and cleanliness of customer accounts
- Creating and maintaining spreadsheets and updating reports related to role
- Building strong relationships with colleagues, suppliers, and clients
- Good Time management
- Ability to adapt to changes quickly and work in a fast paced environment
- Can think independently and solve problems

**Role requirements**:

- 5 days a week - split over a 2-week Rota (Monday-Friday) - (Tuesday - Saturday)
- 8-hour shift (Flexible hours)
- Working from home with occasional travel to an office location for training

**Why our people love working with us;**:

- One the UK’s fastest growing ISPs
- Uncapped commission with a realistic OTE of £50,000 in your first year
- Employee referral scheme - get £500 for each referral that is successfully hired*
- Flexible working hours between Monday and Saturday
- £500 a month to put towards the cost of a vehicle
- £50 a month to cover the cost of your mobile phone
- Business mileage covered at 45p per mile*
- 25 days annual leave, plus bank holidays
- All IT equipment, including an iPad Air supplied
- Paid company events
- Life assurance
- Health care plans
- Cycle to work scheme
- Death in service benefit
- Pension scheme - match your contributions by 8%

**About YouFibre**:
YouFibre is a small team of experts on a mission to provide Faster, Fairer, Kinder Internet across the UK. Founded in 2019, we’re on a mission to bring ultrafast Internet to our customers.

Guided by the principles of flawless customer support, fair contracts, and affordable pricing, You brings the full fibre experience direct to your home or office to create the best Internet experience possible.


  • Telesales

    2 weeks ago


    Remote, United Kingdom Ultracures Full time

    **Roles and Responsibilities**: Our sales team is in need of a knowledgeable Telesales Manager. You will be in charge of selecting, educating, and monitoring Telesales Reps' performance. Also, you ought to be able to support the creation and use of successful sales tactics. - You should be able to respond to any customer inquiries and concerns in your...

  • Remote B2B Telesales

    2 weeks ago


    Remote, United Kingdom 360 Resourcing Solutions Full time

    **Remote B2B TeleSales - £24,000 basic - OTE 1st year £40k+** My client are leaders in their field providing HR and Business Solutions to companies all over the UK. Due to exciting growth we are now looking to bring onboard multiple **Remote B2B TeleSales **to join our** **team. These roles can be 90% remote from home with the need to come to the...


  • Remote, United Kingdom The Infinity Group Full time

    **Telesales Representative -£15,000-£28,000 + Uncapped Commission - England/ Remotely** The Infinity Group is a contracting service provider for the construction industry based in London. We provide subcontractors’ payroll, removing the risk of IR35 and employment law-related issues. We carry out all the administrative tasks associated with...

  • Telesales - Remote

    3 weeks ago


    Remote, United Kingdom Takepayments Ltd Full time

    **About the Role**: Our Telesales team makes calls to potential customers, offering added value to their businesses through the promotion of our products and services. You will complete the full sale on the call, providing the best experience for your customer. **Benefits of being our Telesales Specialist**: - Excellent Basic Salary of £25,000 -...

  • Telesales

    2 weeks ago


    Remote, United Kingdom LC International ltd Full time

    LCI continually strive to expand the business in a manageable and consistent way. Having established contracts throughout the Recycling, Quarrying and Commercial sectors we are now looking to grow our new business and sales team with an experienced, target driven Telesales Operative. During our review of business operations we have noticed that the...


  • Remote, United Kingdom Accell Digital Full time

    **Location**: National from home or local at North West office. **About Us**: We are a leading claims management company dedicated to providing exceptional service to our clients. We offer support for clients wishing to make a claim for personal injury, medical negligence and housing disrepair. We will also be expanding into financial mis selling claims...

  • Telesales Consultant

    4 weeks ago


    Remote, United Kingdom Cardell Media Full time

    **Job description** Remote: Telesales Job Description **Immediate Start** Cardell Media are a Global Media Marketing Agency with over 20years of industry experience serving SMEs around the world. We provide full website management services and online advertising, helping our customers grow their business with leading-edge marketing. We are currently...

  • Telesales

    3 weeks ago


    Remote, United Kingdom Green Machine SW Full time

    Telesales Executive **Company/Dept**: Green Machine SW Ltd - Sales Development Team **Reporting to**: Lead Development Manger **Hours**: 37.5 hours per week - Home based **Starting Salary**: £21,000 per annum + uncapped commission Due to our continued success, we have an exciting new Telesales Executive opportunity within our growing Marketing &...

  • Telesales

    4 weeks ago


    Remote, United Kingdom DDB Recruitment Ltd Full time

    **Role - **Lead Generator **Salary -** - Level 1 adviser £20,000. Level 2 advisers £22,000. - Uncapped commission OTE £35,000. **Hours - **Monday to Thursday 9am to 6pm Friday 9am to 3pm. **No weekends or bank holidays.** **Experience - Must have 1 year lead gen/sales/cold calling.** **Location - **Remote **will be required to spend 1 week in the...

  • Cold Calling

    4 weeks ago


    Remote, United Kingdom Optimum Sleep Full time

    **Salary Negotiable**: **ON SITE OFFICE LOCATION** **£10.42 + uncapped commision** **Hours Between: 0900-1600 Mon-Thurs - No weekends** **Friday - 0900-1300** **or** **HOME WORKING** **£1 per call + commission on appointments** - **Previous experience in telesales/appointment making required** **The Role**: **As an Appointment Setter, you will...


  • Remote, United Kingdom Proactive Solutions Group Ltd Full time

    Work From Home Telephone Charity Fundraiser / Telesales Advisor Work From Home Telephone Charity Fundraiser / Telesales Advisor. A fundraising agency is looking for some home based charity fundraisers to join the team. The Work From Home Telephone Charity Fundraiser / Telesales Advisor will be home based and will need their **own decent computer, headset...

  • Telesales Advisor

    3 weeks ago


    Remote, United Kingdom Drive DeVilbiss Healthcare Ltd Full time

    **Who is Drive DeVilbiss** Drive DeVilbiss has become a leading manufacturer and supplier of medical products with a strong and consistent track record of growth achieved both organically and through acquisitions. We are proud of our high-quality, diverse product portfolio, channel footprint and global operating scale. Our products are sold into the...


  • Remote, United Kingdom Tigris Logistics Limited Full time

    Job Summary: As a Telesales Representative, you will be responsible for actively engaging with prospective customers over the phone to promote and sell our products or services. Your primary goal will be to generate sales by effectively communicating the value and benefits of our offerings and closing deals. This role requires excellent communication...


  • Remote, United Kingdom Zzoomm Plc Full time

    **Main Purpose of the Role and Key Responsibilities** The main purpose of your role is to hit and exceed your sales targets in a team of high-performing telesales executives, working to ensure Zzoomm's continued success. **Your key responsibilities are...** - Work with your manager and colleagues to build an appropriate sales strategy to maximise...


  • Remote, United Kingdom House of Serenity Salons Full time

    **Title**: Enthusiastic Telesales Professional - Coffee Industry (Commission-Based/Freelance) **Location**: Nationwide Opportunities **Company Description**: Siesta Coffee Group is at the forefront of the coffee business, providing top-of-the-line bean2cup coffee machines, premium roasted coffee beans, and fresh milk solutions to commercial premises across...


  • Remote, United Kingdom Accell Digital Full time

    Location: National from home or local at North West office.About Us: We are a leading claims management company dedicated toproviding exceptional service to our clients. We offer support for clientswishing to make a claim for personal injury, medical negligence and housingdisrepair. We will also be expanding into financial mis selling claims soon.Our mission...


  • Remote, United Kingdom Proactive Solutions Group Ltd Full time

    Work From Home Charity Fundraiser / Telesales Advisor You will need recent call handling, outbound telesales or fundraising experience for the position. You will need a decent laptop or computer and (call centre type) headset with a microphone to commence this position along with a decent broadband connection. Work From Home Charity Fundraiser / Home...


  • Remote, United Kingdom Property Deals Insight Full time

    **Company description** **Property Deals Insight** - Find and Analyse any property in seconds **"Experienced Outbound Telesales (Cold and Hot leads) Marketing Agent - IMMEDIATE START"** We are looking for a hard-core outbound Telesales agent outbound to join the Property Deals Insight team with a view to help build up the sales pipeline and handle all the...

  • Team Leader

    2 weeks ago


    Remote, United Kingdom Prime Life Full time

    **Benefits of becoming our Team Leader**: This role offers great work life balance, with regular set shift patterns across a 7-day working week. In return for your commitment to our residents, we can offer range of excellent benefits including; - Hourly rates of pay ranging from £14.26 per hour dependent upon qualification level - Opportunities to learn and...

  • Claims Team Leader

    6 days ago


    Remote, United Kingdom MBA Group Full time

    **Short Description** MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented Claims Team Leader in Nottingham **Full Job Description** MBA are excited to be working with a best-in-class insurance company, assisting their search for a talented **Claims Team Leader **in Nottingham on a hybrid working...