Systems Support Officer

4 weeks ago


Ipswich, United Kingdom Babergh District Council and Mid Suffolk District Council Full time

**Babergh and Mid Suffolk District Councils - Ipswich IP1 2BX**:

- **£25,878 - £31,099 per annum (pro rata for part time)**:

- **Full Time, 37 hours per week**:

- **Fixed Term or Secondment Opportunity for 12 Months**

**Full time, part time and job share opportunities will be considered.**

**What we are looking for**

We are looking for a** Systems Support Officer **to join our team in **Public Protection.** You will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.

**About the role**
- support and maintain Northgate M3/Assure (or any successor software) and LalPac (or any successor/equivalent software), including testing, and provision of relevant procedural documentation and training
- contribute to the ongoing development of service procedures involving the above software and other IT systems and solutions
- give technical support, advice, and guidance to officers in respect of the above IT solutions
- compile data in response to Freedom of Information requests
- co-ordinate the M3/Assure system with the National Land Gazetteer
- assist in the production of and update annual reports on service activities, including statistics and returns for Central Government and other statutory and professional bodies including statutory returns
- set up and maintain spreadsheets to record and analyse information, and produce reports as required.

**About you**
- ability to provide technical support to; the administration of the Section’s IT based work systems including evaluation and maintenance of all systems, software changes/upgrades and new installations, implementation, and data transfer
- good communicator who will extend advice and technical support to other staff within services using the environmental health back-office IT system
- technical ability to support and engage in the testing and the provision of relevant procedural documentation and training. Production of related statistics and returns
- initiative-taking approach to the role involving the review and reporting on the accuracy of records, and produce reports and statistics as required
- work co-operatively and collaboratively with colleagues across teams and services and with external partners
- knowledge of M3/ Assure and/ or LalPac would be desirable
- NVQ 3/A level or equivalent knowledge gained through experience
- ability to provide training and guidance in language understandable to users who do not have the same level of knowledge and experience.

**About us**

Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

**Benefits of working with us**:

- Great opportunities for learning and development.
- Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years’ service, plus bank holidays).
- Competitive Local Government Pension Scheme.
- Wellbeing Support Programme.
- Employee Assist Programme. Health Care Options.

For more information, visit our Employee Benefits page (suffolkjobsdirect.org) and view '**The best things about working for Babergh and Mid Suffolk District Councils (youtube)**' **to find out what our employees say about working for us.

**Our ways of working**

Work is what we do, not where we go We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working. (Business needs permitting) This has worked well for us and is something we will be continuing with.

We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

**Closing date: 5pm, 11 August 2023**

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.



  • Ipswich, United Kingdom Babergh and Mid Suffolk District Council Full time

    Full time, part time and job share opportunities will be considered._ **Your role and responsibilities as our** **Systems Support Officer**: - Support and maintain Northgate M3/Assure (or any successor software) and LalPac (or any successor/equivalent software), including testing, and provision of relevant procedural documentation and training- Contribute...


  • Ipswich, United Kingdom Suffolk Refugee Support Full time

    **Job Title: Facilities and IT Officer** **Context and purpose of the job** Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk are enabled to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services...


  • Ipswich, United Kingdom Suffolk Refugee Support Full time

    **Context and Purpose of the Job** Suffolk Refugee Support aims to ensure that all asylum seekers and refugees in Suffolk are enabled to live integrated, fulfilled and contributing lives in their new communities. We provide a welcoming environment where clients can access help, advice, support and practical services in order to be healthy and safe and begin...


  • Ipswich, United Kingdom Ernest Gordon Recruitment Limited Full time

    **IT Support Engineer (IT Projects / Systems)** Ipswich **£25,000 - £35,000 + Internal training + Company Benefits** Are you an IT Support Engineer looking for a new role, working for a company that is looking to invest in the development of your technical skillset as well as build up their internal IT Support team? Do you want to work for an esteemed...


  • Ipswich, United Kingdom Babergh and Mid Suffolk District Council Full time

    We are looking for an Administration Support Officer to join our busy administrative team in Development Management, Heritage and Planning Enforcement. Working on a full time basis as part of a fixed term contract or secondment opportunity for 1 year youwill earn a competitive salary of £21,575 - £21,968 per annum (pro rata for part time) **The...

  • Security Officer

    2 months ago


    Ipswich, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    As a security officer, you will be working in a logistic site, providing safety and security to both staff and visitors alike, as well as acting as a visual deterrent to help check in vehicles and clients. You will be representing BardWood and our client,providing a service to the highest standards in a fast-paced, prestigious site. The position requires you...


  • Ipswich, United Kingdom Diocese of St Edmundsbury and Ipswich Full time

    **Church Buildings Support Officer** The DAC office is the department of the Diocesan Board of Finance (DBF) that has oversight of the Diocese’s 477 church buildings, the majority of which are medieval and listed at Grade I or II*. It is the first point of contact for clergy, architects and laypeople in parishes who need guidance on the care, maintenance...

  • Income Officer

    4 weeks ago


    Ipswich, United Kingdom Reed Business Support Full time

    **Do you have previous housing or social housing experience?** **Are you experienced with income collection?** **Are you available to start immediately?** My client in Ipswich is looking for an Income Officer to join their team to support them with a 6 month interim position. **What is involved?**: - To work proactively to identify potential loss of...


  • Ipswich, United Kingdom Babergh District Council and Mid Suffolk District Council Full time

    **Babergh and Mid Suffolk District Councils - Ipswich, Suffolk IP1 2BX**: - **£25,545 - £28,770 per annum (pro rata for part time)**: - **Full Time, 37 hours per week**: - **Permanent** **Full time, part time and job share opportunities will be considered.** **What we are looking for** We are looking for an **Administrative Officer** (Admin and...


  • Ipswich, United Kingdom Babergh and Mid Suffolk District Council Full time

    **Babergh and Mid Suffolk District Councils**are currently looking for a **Technical Support Officer - Planning**to join our teamin **Ipswich.**You will join us on a **full time, permanent**basis and in return, you will receive a competitive salary of **£22,369 - £25,409 per annum (pro rata for part time).** **Full time, part time and job share...


  • Ipswich, United Kingdom Oakpark Security Systems Ltd Full time

    Your role as a Mobile Security Officer will involve the use of a company vehicle to conduct lock ups, patrols, and respond to intruder alarm activations at our customers locations across Essex. You will be assigned to a single patrol route which will cover the Ipswich and Felixstowe areas. You will receive on-the-road training with an experienced colleague...

  • Security Officer

    1 month ago


    Ipswich, United Kingdom BARDWOOD SUPPORT SERVICES LIMITED Full time

    This role will ideally suit a person who has or is interested in working within probation or rehabilitation. (Preferably ex-military or ex police officer) Location: IP1 6LH Rate: 11.20 Shift Pattern: 4 on 4 off 20:00pm-08:00am **Duties**: - Undertake regular inspections and patrols of the building, including patrols of common areas in accordance with...


  • Ipswich, United Kingdom Babergh and Mid Suffolk District Council Full time

    Job share opportunities will be considered. **Responsibilities as our Administration Support Officer**: - also be called upon to provide initial advice to businesses, to the public and signpost people to information and self-service. need to be able to undertake occasional travel for work purposes. This may involve meetings or supporting the team with...


  • Ipswich, United Kingdom Babergh and Mid Suffolk District Council Full time

    **Babergh and Mid Suffolk District Councils**are currently looking for an **Executive Support Officer**to join our team in **Ipswich.** You will join us on a **full time, Fixed Term or Secondment Opportunity for 12 months**basis and in return, you will receive a competitive salary of **£25,878 - £31,099 per annum** (pro rata for part time). Full time,...


  • Ipswich, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role**: **Temporary Recruitment Support Officer** **Reference no: BDC (HQ) 13156** **Pay rate £13.42 per hour PAYE** **This opening assignment is for 3 months** To provide an effective recruitment support service for hiring managers using the Oracle system. Provide an efficient onboarding process sending contract letters and...

  • IT Systems Engineer

    2 days ago


    Ipswich, United Kingdom Suffolk County Council Full time

    **Two new exciting opportunities have arisen for two**IT**Systems Engineer’s to join our IT Services in Suffolk County Council, the role(s) will be hybrid primarily based out of Endeavour House in Ipswich. In return you will earn a competitivesalary of £30,151 per annum (pro rata for part time)** **The **IT Systems Engineer**Role**: IT Services' Growth...


  • Ipswich, United Kingdom Victim Support Full time

    We have an exciting opportunity for a Service Delivery Assistant to join the Norfolk and Suffolk Victim Care team in Suffolk, working 35.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer...


  • Ipswich, United Kingdom Citizens Advice Ipswich Full time

    Due to the increase in demands for charitable support we are looking for a finance support officer to assist with the recording and payment of grants and business payments. Last year alone, our advisers supported 6,780 charitable support requests, many of these were for grants that we administer on behalf of local trusts. We act as administrator for a...


  • Ipswich, United Kingdom One CIC Full time

    **Housing Support Officer** **One (Housing & Support) CIC** **Location** - Ipswich **Salary** - £28,000 (Inclusive of £3000 Weighting) **Position** - Permanent We have a great opportunity for an experienced Housing Support Officer role within the Ipswich Area. Are you organised, driven, can work on your own initiative and have tenancy management...


  • Ipswich, United Kingdom Environment Agency Full time

    Number of jobs available 1- 5 - Region 1- East of England, South East, Yorkshire and the Humber - City/Town 1- Ipswich, London, Peterborough, Reading, Welwyn Garden City - Grade 1- Staff Grade 3 - Post Type 1- Permanent - Working Pattern 1- Full Time, Part Time/Job Share - Role Type 1- Programme and Project Management - Salary Minimum 1- £27,245 - Job...