People Advisor

6 months ago

London, United Kingdom ZAVA Full time

**About ZAVA**:
We're on a mission to provide our patients with healthcare that is accessible and dependable at a fraction of today's cost.

Our team of Doctors, Engineers, Customer Support Advisors, Marketers, Product Managers, UX Designers, Pharmacists, and Commercial & Operations Specialists work collaboratively, to develop and maintain a digital healthcare platform that provides our patients with healthcare that suits their needs & schedules.

The pandemic changed our lives, requiring us to find flexible, remote and innovative healthcare solutions to meet our needs during challenging and changeable periods. Many of our patients turned to telemedicine as a convenient solution to getting their healthcare online from the comfort of their homes. And through delivering a safe and efficient digital healthcare service, we've provided over 8 million consultations across the UK, Germany, France, and Ireland, enabling millions of people with essential access to healthcare when they needed it most.

It's our motivation to continue fulfilling their needs and to expand further to meet the needs of others, ensuring we're always there with the latest tech, treatments and advice. Because we're doing more than providing healthcare, we're enabling & empowering people by making healthcare work for them.

We're here because we care about healthcare and we plan to be the largest digital primary healthcare platform for people across Europe.

**About the role**:
This is a true generalist role, you will act as a trusted advisor for managers across your client group (Technology, Commercial and Marketing). You will advise on all People related activities across the full employee lifecycle. You will be inquisitive, challenge perspectives and find creative solutions to problems. This role is ideal for an established People Advisor/ People Generalist looking to take their next step.

**What can you expect from working with us?**
- **Variety**: You will work with a varied client group, each with their own opportunities and challenges. You will support your client group on a day to day basis, helping managers resolve any ER issues. Alongside this you will work closely with our talent acquisition team to support bringing the best new talent to ZAVA.
- **Receptiveness to new ideas**: We're breaking new ground all the time, which means there's no tried and tested way yet. We want you to push the boundaries, try new things and take responsibility for big ideas.
- **Trust and autonomy**:You'll have the freedom and flexibility to manage your own schedule, get stuck in and make a real difference.
- **Cross-company collaboration**: You will have the opportunity to work closely with teams from across the organisation. You'll also work with and learn from others in the People team, including both People Partners and Talent Acquisition colleagues.

**Day-to-day the work will encompass**:
- **Employee Lifecycle**:You'll be the first point of contact for all employees within your client group, supporting them across the full employee lifecycle, from onboarding to off boarding and everything in between. This will involve looking after all the administration for your client group.
- **Advise and coach**: You'll support and advise managers to navigate any ER issues, alongside proactively coaching managers on how to best support and develop their teams.
- **Employee Engagement**: You'll take the time to really get to know your client groups and be a trusted partner for managers and employees alike. You will help foster an inclusive culture to ensure everyone is engaged, understands what is expected of them and has the opportunity to develop during their career at ZAVA.
- **Day-to-day HR Management**:As a regulated organisation it's vital that our employees are up to speed on ZAVA's HR policies, procedures and best people management practises, you'll play a key role in ensuring this is all up to date.
- **Projects**: You will work with the wider People team to plan, execute and support on both company wide and client group specific projects and initiatives.
- **Excellence and quality**: You'll strive for and help others achieve high standards. You will be instrumental in communicating, collaborating and interacting with people at all levels to ensure our teams are motivated and performing at their best.
- **Problem solve**: You will ask questions to understand the root cause of a problem, or the reasoning behind a decision and challenge as appropriate. You are constantly seeking out new knowledge and information to develop ideas, insights and solutions.Recruitment: You will be responsible for supporting managers to find the best talent and recommending solutions for hard to hire roles

**Experience and qualifications**:

- Proven and demonstrable client group experience, with an ability to navigate complex people situations and a strong knowledge of UK Employment Law.
- Solid ER experience, with an ability to manage a high caseload, prioritise effecti

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