Estates Technical Support

3 weeks ago

Swindon, United Kingdom Serco Plc Full time

UK Defence Academy, Swindon, SN6 8LA
Full time, Permanent
Salary £22,000 - £28,000 depending on experience.

Serco is contracted to provide Total Facilities Management to the Defence Academy of the UK (DA). This prestigious establishment is responsible for post-graduate education and most of the command, staff, leadership, Defence management, acquisition, and technology training for members of the UK Armed Forces and MOD Civil Servants.
Serco have an exciting new role as an estates technical support you are responsible for supporting the Estates team to facilitate the delivery of projects and operational delivery to ensure Serco meets its contractual requirements, on time, on budget to an auditable standard.

**Main Accountabilities**:
Booking in visitors to site, ensuring visitors sign in and out of the department correctly, issuing of keys to contractors, updating of notice boards
Operation and administration
Monitoring of target dates for work orders to prevent the potential risk of breaching SLAs.
Complete any admin task for the team including plotting, printing, filing
Maintaining the Technical Library, hard and soft copies, updating SharePoint
Attending meeting, providing agenda and minutes to support the team
Co-ordinate team tasks
Completing day to day tasks for the team
Support team and other estate items as required
Updating team documents e.g. team training logs and templates
Maintaining adequate stationery levels and re-ordering as required.
Administration of works process in compliance with Estates procedures
Assist all Estates departmental staff to undertake all required admin tasks.
Take a pro-active role within the Department to liaise with your colleagues and customers and be fully conversant with your workload.

**What you’ll need to do the role**:
Good level of general education, preferably with GCSE’s (A-C) or equivalent in English and Maths
Ability to communicate at all levels, using a variety of communication methods (spoken, written, behaviour)
Ability to work in a team environment or individually

The Defence Academy sits within a beautiful and secure site which hosts 2 lakes and is surrounded by acres of scenic woodland. The Academy trains the future commanders and staff officers of all three UK Armed Services and those from many countries around the world. Other benefits of working on this site include:
Free, secure onsite parking.
Opportunity to join many sports and activity clubs (heavily subsidised subscription costs).
Gym membership, the site boasting 2 fully equipped gymnasiums.
Site also has a heated outdoor swimming pool (open May-Sep).
18-hole golf course (annual membership circa £375).
Fully equipped riding stables, with the opportunity for lessons.
Other sporting facilities include tennis courts, Astro-turf football pitches and much more.

**What we offer**:
25 days annual leave plus bank holidays and the chance to purchase additional days.
Serco discounts which include cinema, entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships.
We are constantly challenging ourselves and each other to deliver brilliantly, and you will too, working in a company passionate about diversity and inclusion.
A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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