Medical Secretary

2 weeks ago


Coventry, United Kingdom Coventry and Warwickshire Partnership NHS Trust Full time

Coventry & Warwickshire Partnership Trust

Tile Hill Health Centre, Coventry (Community Eating Disorders)

**Band 4 Full-time Medical Secretary**: 37.5 hours/week

**Salary**: £23,949 - £26,282 per annum

**Join our team and enjoy the following rewards**:
Annual leave starting at 27 days + 8 BHs, rising to 33 days + 8,

Generous pension scheme,

Childcare vouchers,

Health and wellbeing offers for staff,

Reimbursement of eye sight checks,

Employee assistance programme (counselling, financial/legal support, etc),

On-line learning + qualification development programmes,

Coaching support,

Success awards, including long service vouchers, etc.

Our Eating Disorders Service provides in-patient and out-patient care and is currently transforming to expand clinical services and admin team support across sites in Warwick and Coventry, creating exciting new opportunities for service delivery.

We are seeking applicants with secretarial/PA experience to provide a comprehensive secretarial service to Community Consultant Psychiatrists and clinical teams.

**The Job Role**: You will act as the first point of contact for the service responding to internal and external enquiries, working unsupervised on a day-to-day basis with a need to exercise judgement and resolve problems using initiative. You’ll manage a range of duties, including diary management, and organise workloads to meet deadlines. The role could also include support to Consultants undertaking additional duties, eg, Lead Consultant.

The role includes supervision of Band 2 and 3 administrative staff functions, appraisals, managing workloads, etc, and support to the Senior Admin Lead to ensure a comprehensive and efficient service.

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.

You will need to be friendly and approachable with excellent communication skills to build working relationships and promote change and efficiency. As well as being a team player, there’s a need to work autonomously with a flexible approach and strong work ethic to prioritise, multi-task, and delegate workloads. Applicants will share and demonstrate our Trust values and present a professional image, maintaining the highest standards of customer service and confidentiality.

**Skills and Experience**: Experience of supervising staff is desirable, as is carrying out appraisals, sickness meetings, etc. Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems such as Carenotes, Tracking, etc.

**Base**: The roles are based at Tile Hill, Coventry, but can support hot desking and home working on a flexible rota basis depending on service need, for which equipment will be provided (NB a home wi-fi network is required with a confidential space to work in).

**Please note**: Due to the service being spread over a number of sites across Coventry and Warwickshire, you may be required to travel to support delivery.

For information discussion or further information, please contact: Amanda Green, Senior Admin Lead, 07827 832948.


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