Customer Services

5 months ago


Milton Keynes, United Kingdom DHL Full time

**Customer Service & Fleet Coordinator**

**Pay Rate**:£23,000 - £24,000
**Contract Type**:Permanent (Full-Time)
**Shift patterns**:Monday to Friday
**Location: Milton Keynes:Roebuck Way**

DHL, an award-winning leading supply chain business is seeking a Customer service & Fleet Coordinator to play a vital role coordinating our daily warehouse and distribution requirements.

**WHAT DOES THE ROLE ENTAIL?**

As part of your normal duties, whilst maintaining excellent health and safety practices, you will
- To ensure that booking requests are responded to quickly, efficiently and to correct standards, ensuring required service levels achieved.
- To provide excellent customer care, a high level of accuracy, ensuring all administration duties are fulfilled to the required standard and timescales.
- Provide accurate reporting on time in line with KPI requirements.
- Provide fleet management support for demonstrator fleet of vehicles
- Find best possible solution to any queries', ensuring system is updated and all parties are communicated to.
- Arrange bookings for the vehicles as required

**WHAT DO WE NEED FROM YOU?**
- Data input experience with excellent attention to detail.
- Strong Administration skills within an operational environment 3+ years experience preferable.
- Excellent customer service skills.
- Excellent communication both verbally and written those with proven inbound and outbound experience would be desirable
- Experience in Microsoft packages - Excel, word and Outlook
- Ability to learn and take on new tasks.

**WHY CHOOSE US?**

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

- Free confidential 24/7 GP service
- Hundreds of discounts (including retail, childcare + gym)
- Affordable loans & enhanced pension scheme

**OUR APPROACH TO DIVERSITY & INCLUSION**

**BE AN ESSENTIAL PART OF EVERYDAY LIFE**

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

UKIDSCWellBeing



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