Customer Service Apprentice

7 months ago


Milton Keynes, United Kingdom KEITS Training Services Ltd Full time

This is an exciting customer service apprentice opportunity. This office based role will assist in all aspects of delivering a high quality customer experience. Working as part of a driven sales orientated field and office based team you will be the first point of contact for all incoming calls and will also be tasked with ensuring orders are processed from receipt to despatch.

Duties will include but not limited to;
- Answering calls
- Order entry
- Database management
- Job sheet creation
- Raising Purchase Orders
- Liaising with customers and our manufacturing departments

We are a supportive and relaxed team that work together in a wonderfully creative industry to achieve the company’s goals.

**Desired Skills and Qualities**
- Confident
- Willing to learn
- Good communication skills

**Desired Qualifications**
- GCSE or equivalent Grade 4/C or higher in maths and English desirable but not essential.
- Applicant must not already hold a level 2 or higher in Customer Service.

**Future Prospects**
- Possibility of future employment if available.

**Training**
- Full training to be provided by the employer and KEITS at the place of employment.
- The applicant will be working towards and gain a Level 2 Customer Service Apprenticeship.
- The learner will be allocated an industry specific training consultant who will provide both remote and onsite visits throughout the apprenticeship.
- The apprentice will work towards an End Point Assessment (EPA) at the end of their apprenticeship.

**Things to consider**
- KEITS Training Services Ltd reserves the right to close the vacancy earlier than the listed closing date should the need arise

**Job Type**: Apprenticeship

**Salary**: From £7.40 per hour

Expected hours: No less than 40 per week

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Customer Service Apprentice, Milton Keynes



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