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Income Management Administrative Officer

1 month ago

Preston, United Kingdom Community Gateway Association Full time

**Income Management Administrative Officer**

**29.6 hours per week - Fixed Term (12 months)**

**Salary £21,029.21 per annum (FTE)**

We are looking for a highly organised, motivated person who is passionate about delivering excellent customer service to join our busy Income Management Team.

Previous administrative experience would be beneficial, however, if you are a naturally proactive and self-motivated individual, then with our continuous learning and development opportunities, we would be happy to support you with the training and tools to succeed in this role and beyond.

**What will you be doing?**

The main focus of the role will be to support the Income Management Team with efficient and effective administrative services.

**Why are you the best person for us?**

**The main things**:

- You will require excellent communication and interpersonal skills, have a good knowledge of IT systems and be able to organise your own workload.
- Working in a busy department, you will be expected to manage daily operational tasks with confidence and enthusiasm.
- You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest level of standards.

**It would nice if you also had**:

- Excellent knowledge of Microsoft Office and Excel. Knowledge of Universal Credit and the impact to our business and our customers.

**Why work with Community Gateway?**

We aim to make our employee experience second to none and our benefits package reflects how we much we value our colleagues. We offer a variety of benefits including a company-paid health cash plan, a generous holiday entitlement, free hot drinks, free parking, Christmas shutdown (in addition to your hols), your birthday off... plus much more More information about our T&Cs and our benefits are attached to this advert.

**An important bit**

**Working Arrangements**

This role gives you the opportunity to work from our gorgeous dock-front offices. You will generally be expected to be in the office with flexibility given to accommodate business and personal needs.

**Dates for your diary**:
The closing date for this advert is Sunday 27th August 2023 with interviews expected to be held on the 30th August 2023.

**A bit more about us**:
Community Gateway own and manage over 6500 homes across the city of Preston, but we are so much more than just a landlord. We aim to create vibrant, friendly and diverse communities where people want to live, work and play and are part way through our ambitious 5-year plan focusing on evolving, investing, and supporting colleagues, customers and our communities.

We employ passionate and talented people. could you be the perfect fit for us?

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