Receptionist/administrator

2 weeks ago

Solihull, United Kingdom OME for Health Partners UK Full time

Jaguar Land Rover (JLR) have recently introduced onsite ‘Centres for Wellbeing’ (CfW) at 6 of their UK sites.

The CfW’s will provide a ‘one-stop-shop’ for reactive and preventative support for their employees covering three Wellbeing pillars: Mind, Body, and Life. The CfW’s aim to minimise employee illness, injury, and absence, whilst also working hard to restore function (both physical and psychological) after injury or illness. These services augment and work alongside the current OH Referral process.

Health Partners are the chosen provider to support the introduction and ongoing management of JLR’s ground-breaking Centres for Wellbeing and we are now looking for a talented Reception / Administrator to be based at the JLR site Solihull.

This is a full time position working Monday-Friday, 37.5 hours per week, 7.5 hours per day working between the hours of 08.00-18.00.

The salary for this role is £20,319 per annum.

What you'll be doing:

- First point of contact for Centre of Wellbeing both face to face and via telephone.
- Complete all work to a high standard within required time limits
- Co-ordination and maintenance of diaries/appointments for all clinical staff
- Using the company systems to assist in the recording of data and production of monthly reports and statistics
- Ordering of consumables
- Ensuring that all new starters undergo client specific inductions
- Supporting with commercial processes and Application for Payments
- Support and co-ordination of on-site health and wellbeing events
- Administrative support to the Management and Clinical Team as required
- Taking meeting notes and producing minutes e.g. Team Management Meeting
- General admin including the uploading of clinical notes
- Stationery - liaising with the Customer to place orders when necessary. Ensure stock in office is kept to ideal levels
- High level of professionalism to be demonstrated at all times
- Act in accordance with the company’s core values of diligence; honesty; exemplary customer service; professionalism; ethical and trustworthy behaviours. Valuing colleagues, customers and business partners, and taking responsibility for their actions.
- Act within the boundaries set out by the company’s policies to ensure sensitive personal information is protected as required by law, regulatory bodies, ethics and best practice.

What we offer:
One of the best things about joining Health Partners is our rewards package. We appreciate the people who work with us, and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- Competitive annual salary dependent on qualifications and experience
- Contributory pension scheme
- Life Assurance
- Starting on 25 days annual leave plus bank holidays which increases with length of service
- Discounted Gym membership
- Cycle to work schemes
- Additional benefits including flu vaccinations, eyecare and professional registration fees paid
- Full access to discounts on Perkbox
- Opportunity for Career development

About Health Partners
With over 600 employees working with over 400 clients we pride ourselves on developing strong partnerships with our clients, getting to the heart of their individual challenges and needs; tailoring occupational health packages to suit them.
Our people are important to us and as we take care of our clients, we also make sure that we are taking care of every single person who works with us. So, when you join us, we promise to put our support behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged, and encouraged to move around to achieve even bigger and better things. You’ll learn from the expertise of our senior leaders, from the best in our business.
Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone - regardless of difference.

We look forward to you joining our team.

**Job Types**: Full-time, Permanent

**Salary**: £20,319.00 per year

**Benefits**:

- Cycle to work scheme
- Employee discount
- Flexitime
- Free flu jabs
- Gym membership
- Life insurance
- Private medical insurance
- Sick pay

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Solihull, West Midlands: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

Work Location: In person

Reference ID: 651-REC-SOL

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