After Sales Leader

5 months ago

Stafford, United Kingdom Renewable Energy Grid Solutions Full time

**Job Description Summary**: Become part of a winning team and help to deliver the Green Energy transition.

Manufacturing After Sales Leader working from our UK Stafford Office.

You will be a Leader who thinks Safety, Customer, Delivery, Team, Lean, Cost and Cash.

Drive to maximise repair process and fast turnaround of all repairs to site and customers ensuring Safe and Compliant work standards and with optimum inventory and cost.

Drive continuous improvement.

Lead and motivate the Repairs process and function.

**Roles and Responsibilities**:

- Ensure Safe and Compliant work standards and practices.
- Manage all communication verbal and written between Project, Site and Repair Cell, ensure all processes followed and efficient, including RMA, ERN SAP this list is not exhaustive.
- To achieve targeted repairs on a Weekly/ Monthly /Quarterly basis. Continually looking to improve process and turnaround.
- To lead Repairs process in SAP ensuring materials and trade done efficiently and timely.
- To manage queries from Project, Site and Region in terms of repairs
- To Lead planning for repairs
- Ensure operational alignment with Customer Delivery Requirement and business KPIs.
- Liase with Projects to ensure timely collection of repaired units
- Agree drop off dates with Project, Site and Region
- To drive process improvements to eliminate “waste”
- To drive data driven Daily Management system to monitor performance
- To motivate and manage team’s performance and individual poor performance, if any, to achieve business goals
- To coordinate with other functions to achieve overall business objectives.

**Required Qualifications**:

- Have a good knowledge on SD Module in SAP or any other equivalent ERP system
- Good People Leadership skills and communication skills
- Excellent attitude towards change and continuous improvement
- Good team working and ability to understand and support business requirements

**Grid Solutions, a GE Renewable Energy business, serves customers globally with over 13,000 employees. We provide power utilities and industries worldwide with equipment, systems and services to bring power reliably and efficiently from the point of generation to end power consumers. Grid Solutions is focused on addressing the challenges of the energy transition by enabling the safe and reliable connection of renewable and distributed energy resources to the grid. We electrify the world with advanced grid technologies and accelerate the energy transition.**

**About GE Grid Solutions**:
At GE Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Grid Solutions plays a pivotable role in integrating Renewables onto the grid to drive to carbon neutral. In Grid Solutions we help enable the transition for a greener more reliable Grid. GE Grid Solutions has the most advanced and comprehensive product and solutions portfolio within the energy sector.

**Why we come to work**:
At GE Renewable Energy, our engineers are always up for the challenge - and we’re always driven to find the best solution. Our projects are unique and interesting, and you’ll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you’ll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition.

**What we offer**:
A key role in a dynamic, international working environment with a large degree of flexibility of work agreements

Competitive benefits, and great development opportunities - including private health insurance.

**Additional Information**:
**Relocation Assistance Provided**:No

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