Sales Office Assistant

6 months ago

Stafford, United Kingdom Westgate Group Full time

**Department**: Sales & Marketing
**Reporting to**: Sales & Marketing EA

Westgate Global are market leaders in screening and partitioning solutions. Specialising in design, supply and installation since 1977, Westgate Global have over 40 years’ experience from concept to completion working with large brands across the UK and Europe. We cover a wide range of sectors including manufacturing; automotive and aerospace, disposables, pharmaceutical, food, beverage, and general manufacturing; warehousing and logistics; construction and fit out.

**Primary Role**:
To provide general administrative support to the Sales & Marketing functions working closely alongside the Sales & Marketing EA and Sales Admin teams to provide additional support in busy periods.

**Key Roles & Responsibilities**:

- Calendar Management - scheduling meetings, appointments, & travel arrangements as needed for the Sales & Marketing teams
- Meeting Coordination - Arranging & coordinating meetings; preparing agendas, taking minutes, & following up on action items
- Project Support - Assisting with special projects, research, & presentations to support the department’s strategic initiatives
- CRM - Assisting in managing the CRM system by updating client/contact information, tracking interactions, raising opportunities/ contacts & generating reports to support sales & marketing efforts
- Sales Order Processing - Processing sales orders for handover to Operations teams
- Processes & Systems - Maintaining team compliance with process and ensuring documented processes are kept up to date
- Data Analysis - Compiling & analysing data, generating reports, & assisting in tracking key performance indicators to support decision-making processes
- Ad Hoc Support - Providing ad hoc administrative support as needed to ensure the Head of Sales & Marketing’s efficiency & productivity
- Event Planning - Helping plan & coordinate sales & marketing training days & other events
- Document Management - Preparing & editing documents, presentations, & reports as requested. Ensuring accuracy & consistency in all materials
- Team Coordination - Fostering a collaborative & efficient working environment within the sales & marketing department
- Training & Onboarding - Assisting in onboarding new team members by providing training & orientation on departmental processes and tools
- Expense Management - Handling expense reports & reimbursement requests whilst adhering to company policies
- Strategic Initiatives - Supporting the Head of Sales & Marketing in the implementation of strategic initiatives & long-term planning for the sales & marketing department

**Skills**:

- Exceptional organizational & time-management skills
- Strong written & verbal communication skills
- Confidentiality - competent in handling sensitive & confidential information with the utmost discretion & professionalism
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to handle multiple tasks & prioritize effectively in a fast-paced environment
- Attention to detail & a high degree of accuracy
- Adaptability & a proactive approach to problem-solving
- Previous experience or knowledge of sales & marketing principles, strategies, & tactics
- Proficiency in data analysis tools like Microsoft Excel, or data visualization tools like PowerBI
- The ability to identify issues, propose solutions, & adapt to changing circumstances
- Strong interpersonal & relationship-building skills
- A proactive attitude & ability to work independently

**Benefits**:

- Friendly working environment with strong employee engagement, and automatic enrolment onto company bonus scheme (after probationary period completed).
- On-site free staff parking
- Automatic enrolment into our contribution workplace pension plan and Medical Insurance Scheme (dependent upon eligibility)
- Automatic enrolment into our BUPA Employee Assistance Programme

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