Digital Support Officer

2 weeks ago


Sleaford, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full time

This role will give you the chance to be part of the team who, look after, develop and maintain the trusts' business critical digital solutions.

LPFT are currently engaged in a programme of work to roll out Office 365 and its associated collaboration tools (SharePoint & MS Teams) - The role of Digital Support Officer will support staff around the Trust in use of these tools and systems.

Your role will include supporting front line services in the adoption of new systems in to their BAU process. Assist the Digital Health Team in the deployment of new systems and the associated processes related to the introduction of new systems & software.

Responding to support requests and delivering training sessions, along with the production of guidance to support existing and new systems.

You will also troubleshoot and investigate issues, escalate where required and promote best practice of using our systems.

This is a varied role, with ever changing priorities therefore, you will need to be able to work under pressure at times, have strong communication skills and be a team player.



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