Training & Sales Consultant

4 days ago

London, United Kingdom Paul Smith Full time

Are you a Sales Consultant with a passion for training and leading from the front? We have a new and exciting role as Training & Sales Consultant. In this position you will be based on the shop floor, whilst fulfilling your Sales Consultant role you will also be the Training ambassador for your shop. You will liaise with the Retail Training Team to assist in the coordination and delivery of Paul Smith’s retail training and development initiatives. You should embody our Retail Values and deliver an outstanding customer experience to achieve the best sales results. You will develop and maintain excellent customer relationships while promoting the brand image and culture whilst story telling about our products.

If you like the sound of what you’ve read so far, find out more about our **company culture** and the **benefits** we can offer you.

**The role -**
- Driving the training schedule around seasonal collections to support the Shop Management team, ensuring training is delivered in line with all expectations to create excitement and knowledge within the team.
- Encouraging your colleagues to engage with their customers and create awareness around the launch of new products and in store services.
- Maximising all sales and customer opportunities to meet and exceed your personal sales targets, driving your store’s KPI and sales performance and in return receiving excellent financial rewards.
- To be proficient with a range of in-store technologies which will allow you to offer a seamless multi-channel sales approach; to provide your clients with a personalised, integrated experience.
- Actively maintaining a relevant, high level product and services knowledge, through participating in in-store training and consistently sharing this with your customers through storytelling.
- Creating the best visual presentation for customers in store through maintaining and supporting standards set by the Visual Merchandising team. Proudly ensuring housekeeping is kept to the company’s desired standard.

**Desirable experience -**
- Ability to build and communicate excellent product and service knowledge, sharing this with others to create great results.
- Experience of providing excellent customer service.
- Ability to work towards weekly sales targets.
- Previous experience of retail selling in fashion stores.
- Ability to maintain excellent housekeeping standards and ensuring visual merchandising standards are met.

**About you?**
- Passion for style, fashion and the Paul Smith brand.
- A visual, creative flair
- Interest and knowledge of current trends in music, arts and culture.
- Has initiative; is motivated, a natural leader.
- Smart in appearance
- Good team member, helpful, approachable and trustworthy.

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